Family Strengthening Program Manager

CENTER FOR HUMAN SERVICES•Modesto, CA

About The Position

Responsible for the administration, supervision and development of various programs operating at the Family Resource Center locations WORK SCHEDULE: Monday through Friday 8:00 AM to 5:00 PM with occasional weekends and evening hours.

Requirements

Bachelor’s degree in Counseling/Psychology, Social Work, or a related field required; Master’s degree preferred.
2–4 years of program management experience, or 5+ years of supervision experience.
Extensive experience with motivational interviewing.
Demonstrated knowledge of financial monitoring and budget oversight.
Proficient in grant writing and funding proposal development.
Experience working effectively with a wide range of organizations and individuals from diverse age groups, socioeconomic statuses, and cultural backgrounds.
Familiarity with managing office operations, including scheduling and team coordination.
Strong verbal and written communication skills, with the ability to foster collaboration and resolve conflicts.
Excellent organizational and time-management skills to manage multiple priorities effectively.
Proficiency in Microsoft 365 applications, including Excel, Word, PowerPoint, Outlook, and Teams.
Strong problem-solving and decision-making skills to support efficient office and program operations.
Ability to oversee budgets, manage inventory, and maintain office supply systems.
Ability to travel to Ceres, Modesto, Oakdale, Patterson, Newman, and surrounding areas within Stanislaus County.
Demonstrated ability to lead and support staff while fostering a positive and collaborative work environment.
Pass agency paid criminal justice screening including fingerprints.
Pass agency paid TB (Tuberculosis) screening.
Pass agency paid health screening and/or drug testing, if required.
Valid California driver’s license proof of auto insurance coverage.
Pass agency paid MVR clearance with no more than 2 points – if you are under the age of 25 our insurance company will not allow any points.
Represent the agency in a professional and competent manner.
Advocate for the best interests of the agency and clients we serve.
Establish and maintain effective working relationships with the general public, co-workers, clients, supervisors and members of diverse cultural and linguistic backgrounds regardless of race, color, creed, religion, gender, sexual orientation, gender identity or expression, national origin, age, ancestry, political affiliation, citizenship, disability, medical conditions, marital status, amnesty and military or veteran status.
Promote and support a culturally and linguistically diverse workforce and be responsive to the population within our service area.
Maintain confidentiality and confidential information in accordance with legal standards and/or agency regulations.
Participate in assigned scheduled agency meetings, in-service trainings, conferences and other trainings as determined by the supervisor. This includes serving as an agency representative at assigned community meetings.
Observance of assigned working hours and program appointments by demonstrating promptness and thorough preparation.
Performance of assigned duties with a positive attitude and in the spirit of teamwork, collaboration and cooperation.
Communicate effectively both orally and in writing.
Perform job duties in a safe manner to ensure a safe working environment for oneself and others.
Participates in and/or supports agency fund development activities and events.
Preparation of assigned reports, work records, statistical data, job performance evaluations, work plans, etc. in a timely manner.
CHS desires all leaders have competency in the following: Systems Thinker – Seeks to understand the big picture. Creative/Innovator – Can both embrace and bring forward new ideas. Empathic and Relational Leader – Inclusive and empowering of others. Embrace Emergence – Explorative, ability to embrace and anticipate the unexpected Boundary Spanner – Connect people across boundaries, extend past familiar territory, community builder.

Responsibilities

Supervises assigned Program Supervisors across program areas and sites.
Provides ongoing coaching and support to assigned Program Supervisors.
Provides oversight and guidance to Program Supervisors in conducting formal performance evaluations, reviews and approves completed evaluations, and ensures alignment with agency expectations and performance standards.
Addresses disciplinary actions and manages HR-related processes in coordination with the HR department.
Coordinates time-off requests in collaboration with Office Supervisors.
Conducts bi-monthly individual check-ins with each assigned Program Supervisor.
Co-leads monthly Supervisors group meetings to support alignment, problem-solving, and professional development across programs.
Ensures monthly cross-role team meetings and staff trainings are conducted by Program Supervisors, providing oversight, guidance, and follow-up as needed.
Recruits, and coordinates training for assigned program staff.
Collaborates with Operations Manager, Office Supervisors, intra-agency departments, partners, and landlords regarding general site operations as needed.
Develops and maintains professional relationships with schools and community leaders to support program delivery and agency partnerships.
Supervises strategic planning and annual goal setting for assigned Programs.
Ensures that policies and procedures are in place for all program activities.
Actively monitors program outcomes to ensure contract performance and successful service delivery.
Collaborates with the Program Director to develop and manage annual program budgets.
Reviews monthly financial statements and monitors revenue and expenses.
Coordinates and/or develops written reports as required by funders, the agency, and individual work plans.
Ensures timely and accurate collection and reporting of assigned program data for internal and external stakeholders.
Works collaboratively with public and private agencies, community partners, networks, and FRC leadership to support program goals.
Represents the agency (CHS) at community meetings, events, and collaborative initiatives as assigned.
Assists the Program Director with identifying new funding sources through grant writing and other development activities.
Participates in required program trainings and certifications, as needed.
Performs additional duties as assigned to support teamwork and operational success.