Program Manager, Strengthening Bridges Project

University of Denver•Denver, CO

4d•Hybrid

About The Position

At the Graduate School of Professional Psychology, our goal is to transform the way we think about and approach mental health and wellness. We do so through groundbreaking academic programs and experiential training that aims to ensure we can better meet the needs of the communities we serve. We are dedicated to developing exceptional practitioners and scholars by offering a well-rounded approach to education. Every single one of our programs blends valuable academic offerings, intensive field-based training, cutting-edge applied research, and constructive community engagement. Our academic programs are rooted in our history of service and have developed over time to meet the growing needs of society. For more information, please visit http://psychology.du.edu . The University of Denver (DU) is a top-ranked university in a thriving city at the base of the Rocky Mountains. The Denver Metro area includes a Latino/Hispanic population that represents about a third of the population, a strong and visible African American community, Southeast Asian refugees and immigrants, and similarly a population of refugees and immigrants from East Africa. The Graduate School of Professional Psychology (GSPP) at DU was created in 1976 to house one of the first Doctor of Psychology (PsyD) programs in the country, under the Vail training model (practitioner-scholar). The PsyD program has been continuously accredited by the American Psychological Association (APA) since 1979.The School also has a partially affiliated, APA-accredited internship consortium and several in-house and satellite psychology training clinics that serve Denver and the surrounding communities. As a professional school, GSPP promotes and utilizes high-level pedagogy that integrates applied practice, advocacy, theory, research, and scholarship. Our strategic plan Innovation and Impact: Psychology for a Complex World outlines how we are building on our academic strengths to expand our community reach. The University of Denver (DU) has a long history of supporting the Veteran and Military population through education and by improving direct services to this vital community. DU is clearly committed to being a preferred educational destination for the Veteran/Military population and has followed through by reducing or eliminating financial barriers to a university education and creating specific resources and services, such as vocational, legal and behavioral health supports in order to help these well-deserving students and their families to succeed and find community on-campus and off-campus. The Graduate School of Professional Psychology (GSPP) has been a leader in this movement by developing the Military Psychology specialty in 2015, which was designed to increase the number of psychologists trained to deliver culturally-competent and evidence-based behavioral health care to Military-affiliated populations. Additionally, GSPP established the Sturm Center in 2016; this clinic provides behavioral health services to Veterans (no matter discharge status, combat status, or era), Service Members (including Guard and Reserve) and their families. The Sturm Center is the only Veteran/Military specific clinic in the Denver metropolitan area that accepts clients from all of these categories, thus helping to fill the gaps in services that this population often faces. GSPP’s Perinatal to Five Mental Health (P-5) programming also addresses growing needs of our community by significantly increasing the number of graduates trained to provide the highest quality of service to perinatal caregivers and their children from birth to five, generating new applied knowledge in this area, and supporting interdisciplinary partnerships that promote health for young children and their caregivers. Specifically, the program focuses on addressing the needs of underserved populations, particularly Spanish-speaking and rural caregivers across the state as well as perinatal mothers, fathers, and parenting partners experiencing trauma, anxiety, depression, substance use, and other mental health difficulties experienced during the transition to parenting. All GSPP programs promote comprehensive academic and applied training within an environment that values cooperation and collaboration and fosters critical thinking and self-determined functioning. The program is committed to educating students to provide culturally competent services to clients and the community. Knowledge of multiculturalism and inclusive excellence guides GSPP in the mission to be as welcoming and inclusive as possible to all students, staff, and faculty. GSPP has developed a collegial atmosphere with significant opportunities for creativity, teamwork and innovation. We are committed to building an inclusive educational environment and encourage applications from individuals with marginalized identities. GSPP seeks to train students to provide culturally responsive services to clients and the community. GSPP is committed to building an inclusive educational environment. While more work is needed, GSPP endeavors to create an accessible, affirming, and safe climate by actively engaging in the process of systemic transformation and accountability. Position Summary The full-time Program Manager will be a staff member who provides comprehensive oversight of the daily administration and operations of the Strengthening Bridges project, funded by the Caring for Denver Foundation. The Strengthening Bridges supports military and veteran families in Denver by providing comprehensive and culturally competent mental health care. This position contributes to this impact by supporting the full implementation of all program activities, compliance with grant requirements, and alignment with institutional policies. The Program Manager is not a mental health clinician and will not provide or supervise direct services; instead, they will focus on administrative and operational leadership, financial monitoring, outreach, and program evaluation support. This position will manage day-to-day operations, assist in collecting and analyzing program evaluation measures and client surveys, report on quantitative and qualitative data related to client outcomes and program impact, and prepare interim and final reports summarizing progress and outcomes. Programmatic support may require marketing and outreach, community education regarding grant services, events support, and administrative tasks such as scheduling and file management. The Program Manager will monitor all program expenditures and ensure alignment with the approved budget. Responsibilities include tracking spending, processing reimbursements, and reconciling monthly expenditures in collaboration with fiscal staff, while ensuring all costs are properly documented, justified, and submitted according to grant and institutional policies. This position reports to the Principal Investigator, with a dotted line to the GSPP Manager of Sponsored Programs. Current grant funding will support the full-time position through November 2028. Continuation of the position is dependent on additional funding, and the position may evolve to support other externally funded projects or programs. While GSPP often has new projects that can replace a project that ends, GSPP cannot guarantee positions after the end of grant funding. This position is eligible for a hybrid work schedule (partly remote, partly on-campus) in accordance with DU and GSPP policies. This role requires regular local travel and routine co-location at community partner sites and offices to support meetings, outreach, and events. The employee must be able to work on campus and off campus and adjust to occasional interruptions inherent to field-based work.

Requirements

Strong organizational and project management skills.
Knowledge of financial tracking and budget reconciliation.
Ability to analyze and report on program data.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
Ability to work collaboratively with stakeholders and maintain confidentiality (HIPAA/FERPA).
Adaptability and problem-solving skills in a dynamic environment.
Bachelor’s degree or equivalent experience and education.
3-5 years of experience directly related to job functions.
Ability to use personal vehicle to travel locally to partner offices, meetings, and events
Ability to complete DU’s online Driver Safety Course(s) and pass a motor vehicle records check.

Nice To Haves

5+ years of experience directly related to the job functions.
Master’s degree related to job functions.
Knowledge and familiarity of utilizing REDCAP to collect and track project data.
Experience working on grant-funded projects, including financial management, compliance, program evaluation, and reporting.
Familiarity with mental health services and community-based programs.
Familiarity with military and veteran populations.
Experience in higher education or similar complex settings.

Responsibilities

Oversee daily operations of the Strengthening Bridges project.
Schedule and coordinate all meetings; prepare agendas and record minutes.
Maintain project timelines and ensure deliverables are met.
Organize and maintain project documents and related materials.
Monitor program expenditures and ensure alignment with the approved budget.
Track spending, order supplies, process reimbursements, and reconcile monthly expenditures in collaboration with GSPP operations staff.
Ensure all costs are properly documented, justified, and submitted according to grant and institutional policies.
Assist in collecting and tracking program evaluation measures and client surveys.
Support analysis and reporting of quantitative and qualitative data related to client outcomes, service utilization, and program impact.
Prepare interim and final reports summarizing program progress and outcomes.
Collaborate with Sturm Center and CUB students to track all project related paperwork, clinical hours and other requirements.
Assist with development of any outreach and/or marketing materials.
Provide community stakeholders and partners with education and resources around grant mission, deliverables and related community-oriented services.
Attend community-oriented stakeholder events and provide education about Strengthening Bridges Project to stakeholders and potential clients.
Maintain accurate records for audits and reporting requirements.
Ensure adherence to DU operational policies and grant requirements.
Manage all project related timecards.
Coordinate between CUB and Sturm Center clinics, along with external community partners.
Complete additional tasks, as assigned by the Principal Investigator, Program Evaluation team lead, or the GSPP Manager of Sponsored Programs.
Actively participate in collaborative process improvement.
Complete other duties as requested/assigned.