Family Strengthening Case Manager

Bethany Christian Services USA • Mattoon, IL

1d • Hybrid

About The Position

The Family Strengthening Case Manager serves clients in Coles, Douglas, Moultrie, Edgar, Clark, and surrounding counties, requiring regular travel to these areas 3-5 days per week. Rooted in Christian faith, Bethany Christian Services aims to ensure children are safe, loved, and connected through family. This role strengthens families, supports foster care and adoption, and assists refugees with compassion. Living out one's faith involves using gifts to bring hope and make a lasting impact. The Family Strengthening Case Manager provides stability to unsupported and isolated families during difficult times, helping parents connect with community resources and build support networks to keep families together and children out of foster care. By strengthening families before crises occur, the goal is to help them remain together.

Requirements

• Bachelor’s degree in Human Services or equivalent field of study from an accredited college with at least three (3) years of subsequent experience in a child and family welfare agency or a Bachelor’s degree in Social Work from an accredited college with at least two (2) years of subsequent experience in a child and family welfare agency
• Must be willing and able to obtain a CWEL and CERAP certification upon hire
• Must possess the ability to engage, develop, and maintain positive community relationships with a diverse group of individuals
• Demonstrates excellent assessment, therapeutic and crisis intervention skills
• Excellent verbal and written communication skills
• Work well under pressure and adaptable to change
• Must have an ability to work flexible work hours to include some evenings and weekends
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage
• Pass a criminal history screen, including state and local child protection agency registries
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity

Responsibilities

• Conduct house visits to meet with families at various hours of the day as scheduled in some neighborhoods categorized as potentially high-risk
• Serve as a resource of information between all parties involved in the case and identified stakeholders regarding medical, educational and mental health providers
• Conduct visits with children, parents and/or caregivers that include the on-going assessment of child safety, permanency and well-being
• Conduct case management with Child Welfare Services (CWS) cases, as needed
• Develop and implement a plan that meets the needs of the children and the family
• Perform case management responsibilities in accordance with state and federal laws, Department of Children and Families Administrative Codes and Operating Procedures, funding source policies and internal policies on child abuse, abandonment, and neglect within required timeframes
• Attend court hearings, prepare and file all court documents within required timeframes
• Travel on a regular basis to external parties
• Demonstrate flexibility with working hours outside of the normal business hours to meet the needs of the role to include some evenings and weekends, as needed
• May be required or asked to participate in a Bethany sponsored event
• Complete other duties as assigned

Benefits

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level