FAMILY SERVICES WORKER

Children's Learning Centers of Fairfield County•Stamford, CT
•$50,000 - $55,000•Onsite

About The Position

The Family Services Worker is responsible for family and community engagement services for the School Readiness Program. The role recruits and enrolls Stamford families, maintains enrollment, determines family fees and income eligibility, supports Child Care Assistance Program applications, and connects families with needed services. The worker collaborates with families, teaching staff, coordinators, the Board of Education, and community agencies to support children and families, including through referrals, crisis intervention, classroom observations, case conferences, and community activities. The position also maintains family and student records and databases, prepares attendance and program statistics reports, supports orientations and family events, and participates in agency and community activities. The role includes staff development and training on family service issues. Schedule: Monday through Friday, 9:30 a.m.–5:30 p.m., with a one-hour lunch; 35 hours per week. The position is located in Stamford, Connecticut, and reports to the Director of Program Services.

Requirements

  • Bachelor's degree or associate degree in Human Services or Social Work.
  • Two years of related experience.
  • Computer literacy.

Responsibilities

  • Recruit and enroll families residing in Stamford and maintain program enrollment.
  • Set School Readiness fees using state fee scales; report weekly fee changes to the Fiscal Office and reassess fees and proof of residence every six months.
  • Determine income eligibility and maintain the current school year's eligibility database.
  • Assist families with new Child Care Assistance Program applications and coordinate with the Program DSS Eligibility Specialist.
  • Refer families to services, follow up to ensure needs are met, and connect families to emergency services when needed.
  • Report suspected child abuse or neglect and violence in the home.
  • Meet with teachers, coordinators, parents, and children as needed; document meetings and all family contacts.
  • Coordinate with Cluster and Instructional Coordinators and notify them about children who enroll or withdraw.
  • Collaborate with outside agencies and service providers to coordinate services and avoid duplication.
  • Observe children in classrooms and assist teachers with strategies for children experiencing behavioral issues.
  • Maintain current-year databases and enter student information into Microsoft Access and the Board of Education's Star Base database.
  • Participate in team, agency, social service, and supervision meetings; schedule and facilitate weekly case conferences and monthly case-management and review meetings.
  • Help update the Community Resource Guide and educate parents on its use.
  • Plan and participate in staff and parent orientations, Kindergarten Night, Open House, HUSKY Night, and other family activities.
  • Assist parents in finding childcare during the holiday break and coordinate with the Board of Education on kindergarten registration and summer school.
  • Maintain confidentiality and accurate records; translate correspondence to families when possible.
  • Collect monthly attendance and prepare monthly statistics and CACFP reports for School Readiness and the Board of Education, as well as annual statistics for United Way.
  • Participate in agency activities, parent involvement, staff development, and relevant state and regional training.
  • Train new and existing teaching staff on family service issues.
  • Educate the community about School Readiness Program services and represent the program in collaborative community projects.
  • Perform other miscellaneous duties assigned by the supervisor.

Benefits

  • Up to 15 vacation days and 12 sick days earned per year
  • 3 personal days
  • Federal holidays
  • Week between Christmas and New Year's Day off
  • Weather-related closings
  • Medical, dental, and life insurance
  • 401(k) with employer match
  • OSHA and mandated reporter training
  • Employee Assistance Program (EAP)
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