Family Services Supervisor

Virginia Department of Social Services•Rustburg, VA

1d•$55,000•Onsite

About The Position

This is an essential position that provides direct supervision of the investigation of child abuse/neglect complaints in accordance with VDSS and agency policy and procedures. The position provides leadership and guidance to the Child Protective Services Unit in assessing the safety and well-being of children at risk and interfaces with the courts by providing written and oral reports. Participation in agency and community teams. The position provides guidance while evaluating the need for services and referring parents/caretakers and children to community resources for remediation and support. The position evaluates social service programs and program budgets. The position applies appropriate human resource practices in the supervision of staff, recommends policy changes based on analysis and evaluation, deals with difficult and/or dangerous cases, interprets programs and policies to other community partners and the public. Participates in community planning and development of resources, jobs, and community supports. This is not a remote position. Employee must have a positive attitude and helpful demeanor; exhibit a professional working relationship with staff, clients, and the community.

Requirements

Considerable knowledge of Social Work principles and practices and understanding of human behavior.
Considerable knowledge of state/agency laws, policies, and procedures related to Child Welfare Services.
Considerable knowledge of socio-economic, cultural, and health issues affecting customers within the community.
Considerable knowledge of principles and practices of effective supervision.
Considerable knowledge of policies, procedures, and regulations relating to the Child Protective Services program.
Knowledge of services to include needs assessments, meeting quality standards for services, and evaluation of satisfaction.
Knowledge of social work principles, practices, and treatment modalities and social-economic, health, and employment problems of individuals, groups, and communities.
Operate personal computer, navigate the internet and work within multiple computer programs.
Operate agency vehicles.
Operate a fax and copy/scan machines.
Appropriately answer the telephone and obtain relevant information as deemed necessary.
Communicate clearly and effectively both orally and in writing.
Work with diverse populations, sometimes in adversarial conditions while maintaining objectiveness and professionalism.
Work independently and as a member of a multi-disciplinary team.
Demonstrated ability to plan and manage work activities and assist others in planning and management.
Demonstrated ability to develop programs and procedures.
Demonstrated ability to make decisions in difficult situations.
Demonstrated ability to apply treatment and intervention approaches.
Demonstrated ability to interpret laws, policies, and regulations regarding human services.
Demonstrated ability to ensure compliance and recommend needed changes.
Demonstrated ability to supervise others working with clients.
Demonstrated ability to analyze situations to make sound judgments within the framework of existing laws, policies, and regulations.
Demonstrated ability to train, evaluate, lead and develop subordinate staff.
Demonstrated ability to work well with others and maintain a positive and professional attitude.
Minimum of a Bachelor's degree in a Human Services field or a minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.

Nice To Haves

Possession of a BSW or MSW degree.
Possession of a Commonwealth of Virginia Social Worker license.
Additional work experience in a leadership role.
Considerable experience in human services programs.
Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Responsibilities

Direct supervision of the investigation of child abuse/neglect complaints.
Provide leadership and guidance to the Child Protective Services Unit.
Assess the safety and well-being of children at risk.
Interface with the courts by providing written and oral reports.
Participate in agency and community teams.
Evaluate the need for services and refer parents/caretakers and children to community resources.
Evaluate social service programs and program budgets.
Apply appropriate human resource practices in the supervision of staff.
Recommend policy changes based on analysis and evaluation.
Deal with difficult and/or dangerous cases.
Interpret programs and policies to other community partners and the public.
Participate in community planning and development of resources, jobs, and community supports.