Family Services Supervisor

Virginia Department of Social Services•Culpeper, VA

6d•$55,000 - $94,000

About The Position

This title represents the supervisory level in the occupational group for Family Services. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services. The Family Services Manager is distinguished from the by the latter’s responsibilities for supervising Family Services Supervisors and managing the direct services program performance.

Requirements

Considerable knowledge of principles and practices of effective supervision
Considerable knowledge of policies, procedures and regulations relating to the various direct service programs including Adult Services and Adult Protective Services
Considerable knowledge of the literature in the field of human services programs
Considerable knowledge of casework supervision principles and practices
Considerable knowledge of principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction
Considerable knowledge of employment and/or social work principles, practices and treatment modalities
Considerable knowledge of social, economic, health and employment problems that face individuals, groups and communities
Skill in operating a personal computer and the associated software
Skill in the operation of a motor vehicle
Demonstrated ability to plan and manage work activities and assist others in their planning and management
Demonstrated ability to develop programs and procedures
Demonstrated ability to make decisions in difficult situations
Demonstrated ability to communicate effectively both orally and in writing
Demonstrated ability to apply treatment and intervention approaches
Demonstrated ability to interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes
Demonstrated ability to supervise others working with clients
Demonstrated ability to analyze situations to make sound judgments within the framework of existing laws, policies, and regulations
Demonstrated ability to train, evaluate, lead, and develop subordinate staff
Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area
Considerable experience in assigned program area/human services programs
Completion of required training programs
Supervisory experience or work experience in a leadership role
Equivalent combination of training and experience which provides the required knowledge, skills and abilities
All applicants are subject to employment verification and reference checks, verification of education, a DMV/driving record check, Central Registry check and criminal history check to evaluate for barrier crimes as described in the Code of Virginia §63.2-1719
All offers of employment are contingent upon satisfactory results of the required checks and screenings
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency
Employees must also meet local vehicle insurance requirements
Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted.

Nice To Haves

Possession of a BSW or MSW degree
Possession of a Commonwealth of Virginia Social Worker license

Responsibilities

Supervises social workers, assistants and others
Sets and enforces objectives for quality and quantity of work performed by unit
Evaluates social service programs and program budgets
Applies appropriate human resource practices in the supervision of staff
Establishes and maintains good working relationships with others
Recommends policy changes based on evaluation of program effectiveness
Deals with difficult or dangerous cases
Interprets the program to other agencies and to the public
Participates in community planning and development of new resources, jobs and community work sites
VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.