Family Services Supervisor - Staten Island

HOMES FOR THE HOMELESS, INC•New York, NY

11h•$64,000 - $66,000

About The Position

Homes for the Homeless (HFH) is seeking a Family Services Supervisor for its Families with Children facility in Staten Island, New York. The role oversees the performance of the family services team, including periodic case file audits and weekly meetings. The supervisor works with community partners to connect families with needed resources and may carry a caseload when needed. The position assists the Director of Family Services with daily department operations, maintains departmental reports, supports and trains staff, and ensures compliance with applicable State and Department of Homeless Services (DHS) requirements. The schedule is Monday through Friday, 9 a.m. to 5 p.m. The salary range is $64,000–$66,000.

Requirements

Bachelor's degree.
At least 1 year of supervisory experience in the field of family services.
Familiarity with DHS procedures.
Excellent computer skills and proficiency in Microsoft Office.
Strong communication and interpersonal skills.

Nice To Haves

Bilingual English/Spanish.

Responsibilities

Assist the Director of Family Services with the day-to-day operation of the department.
Manage and maintain departmental reports.
Ensure family services staff refer clients to employment readiness services, housing leads, and community resources.
Carry a caseload when there is a staff vacancy.
Ensure intakes are completed within 48 hours of arrival and provide a signature for each.
Complete chart audits to ensure compliance with state and city mandates.
Provide ongoing training and support to family services staff.
Ensure adherence to all State and DHS mandates.
Perform other duties as assigned.