Family Services Supervisor II - Family Services Support Team (Chesterfield-Colonial Heights)

Virginia Department of Social Services • Chesterfield, VA

9d • $80,274 - $94,322 • Onsite

About The Position

The Chesterfield-Colonial Heights Department of Social Services is seeking a Family Services Supervisor II to provide oversight and supervision of the Family Services Support team. This role involves guiding a unit dedicated to providing comprehensive, strengths-based, and solution-focused support for pregnant and parenting women with substance use disorders, their children, and their support networks.

Requirements

• Minimum of a bachelor’s degree in a Human Services field or minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).
• Considerable experience in assigned program area/human services programs and completion of required training programs.
• Supervisory experience or work experience in a leadership role.
• Or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
• Current valid driver’s license and good driving record required.
• Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months.
• Out of state driving records must be obtained by applicant and presented at time of interview.
• Records must reflect at least three years of history and be dated within thirty days of interview date.
• Pre-employment drug testing, FBI criminal background check and education/degree verification required.

Nice To Haves

• Possession of a BSW or MSW degree, Commonwealth of Virginia Certified Substance Abuse Counselor certification, Licensed Clinical Social Worker or Licensed Professional Counselor are desirable.
• Considerable knowledge of policies, procedures, and regulations relating to the various direct service programs to include substance use disorders and knowledge of kinship caregiver programs are strongly preferred.
• Knowledge and understanding of Child Welfare practices in child protective services, permanency and foster care is preferred.
• Knowledge of substance abuse treatment and etiology, family and group dynamics including extensive knowledge of a variety of psychotherapeutic treatment techniques/modalities and ability to perform same preferred.
• Ability to and knowledge of accessing community resources such as housing, mental health and substance use disorder services, employment, medical care and other benefits preferred.
• Ability to develop and implement new programs and Standard Operating Procedures is strongly preferred.
• Excellent organizational, time management, oral/written communication, interpersonal, public relations and supervisory skills preferred.
• Ability to demonstrate exceptional critical thinking and decision-making skills during crisis situations preferred.
• Computer competency required; proficiency in OASIS and Safe Measures preferred.
• Experience with managing and reporting grant funding.
• Exceptional ability to collaborate and achieve performance goals preferred.

Responsibilities

• Oversee a program that empowers families and transforms lives.
• Engage stakeholders and community partners to develop cross-system partnerships.
• Monitor and evaluate program performance.
• Complete administrative statistical reports, compile team data, and comply with grant requirements.
• Establish and maintain collaborative working relationships with community providers.
• Offer outreach, education, and training to community partners who serve customers.
• Provide trauma-focused, reflective supervision to a team to foster growth, resilience, and excellence in case management.
• Assess training needs and coordinate development opportunities to improve case management quality.
• Review and assign cases and referrals.
• Consult with colleagues on service delivery.
• Review staff documentation, including case contacts, court reports, and service plans.
• Attend various meetings, from committee and workgroup meetings to agency-wide and leadership meetings.
• Advocate for and problem-solve barriers and unmet community needs.
• Complete developmental and administrative tasks such as participating in training, interviewing, and onboarding new staff.
• Perform other work as required.
• Report to shelter duty and supervise as required during times of natural disaster as part of an Emergency Shelter Management Team.

Benefits

• Attractive benefits package.
• Incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience.
• Credit towards the Public Student Loan Forgiveness Program (PSLF).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager