Family Services Supervisor II (Adult Services/Adult Protective Services)

Chesterfield County • Chesterfield, VA

10h • Onsite

About The Position

The Chesterfield-Colonial Heights Department of Social Services is seeking an experienced professional to provide leadership and program oversight to an Adult Services/Adult Protective Services team of Family Services Specialists responsible for an array of adult services to include responding to allegations of adult abuse, neglect and exploitation. The ideal candidate will lead the team using a strengths-based and solution-focused approach in all aspects of leadership and program oversight. The Family Services Supervisor II works to coach and train staff to achieve performance excellence; manages change and facilitates adjustments necessary for the team to embrace changes in practice and program policies and procedures. As the supervisor, you'll assign, review and evaluate staff's work and plan and develop policies and processes that ensure efficient workflow and ongoing program development. The Family Services Supervisor II reviews and evaluates service effectiveness using data and various program evaluation methods. This includes interpreting policies and programs to other agencies and the public, developing collaborative relationships and resources in the community and applying knowledge of Virginia Adult Services/Adult Protective Services policies. In this role, you will also assist in budget preparation, monitoring program expenditures, maintaining records, preparing reports, handling afterhours crises and performing other work as required.

Requirements

• Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area.
• Considerable experience in assigned program area/human services programs and completion of required training programs.
• Supervisory experience or work experience in a leadership role as duties include delegation of work, training of staff, performance evaluation, discipline, and hiring.
• Or an equivalent combination of training and experience.
• Excellent organizational, time management, oral/written communication, interpersonal, public relations and supervisory skills.
• Knowledge and ability to apply social work principles and Virginia policies in adult services, adult protective services, and other applicable programs.
• Ability to demonstrate exceptional critical thinking and decision-making skills.
• Computer competency required; proficiency in AS/APS preferred.
• Ability to interpret laws, policies and regulations related to human services.
• Current valid driver’s license and good driving record required.
• Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months.
• Out of state driving records must be obtained by applicant and presented at time of interview.
• Records must reflect at least three years of history and be dated within thirty days of interview date.
• Pre-employment, drug testing, FBI criminal background check and education/degree verification required.
• A Chesterfield County application is also required and must be submitted online by the deadline.
• This position is considered Critical Safety Sensitive and is subject to random drug testing and alcohol testing.
• The use of medical marijuana for this position is prohibited.

Nice To Haves

• Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
• Experience compiling reports, correspondence, narrative of case management and grant proposals.

Responsibilities

• Provide leadership and program oversight to an Adult Services/Adult Protective Services team.
• Coach and train staff to achieve performance excellence.
• Manage change and facilitate adjustments for the team to embrace changes in practice and program policies and procedures.
• Assign, review, and evaluate staff's work.
• Plan and develop policies and processes for efficient workflow and ongoing program development.
• Review and evaluate service effectiveness using data and program evaluation methods.
• Interpret policies and programs to other agencies and the public.
• Develop collaborative relationships and resources in the community.
• Apply knowledge of Virginia Adult Services/Adult Protective Services policies.
• Assist in budget preparation.
• Monitor program expenditures.
• Maintain records.
• Prepare reports.
• Handle after-hours crises.
• Perform other work as required.
• Supervise a team for Emergency Shelter during times of natural disaster.

Benefits

• Attractive benefits package
• Potential incentives for candidates hired who possess additional relevant training, skills and experience (Masters or Bachelor's Degree in Social Work, Masters in Human Services, LCSW, completion of COVLC new worker training or Bilingual (Spanish & ASL)).
• Credit towards the Public Student Loan Forgiveness Program (PSLF) for working for a local government.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager