Family Services Specialist I

Virginia Department of Social Services•Harrisonburg, VA

About The Position

This is a professional, entry-level position within Child Protective Services. The Family Services Specialist I is trained under close supervision to handle Child Protective Services cases, including Family Assessment and Investigation, ongoing cases, and Truancy Cases. Casework activities are typically reviewed by a supervisor before action is taken. Upon completion of training and approval, the employee will be reclassified to a Family Services Specialist II, becoming eligible for a pay increase. This role is distinguished from the Family Services Specialist II by the latter's greater independence. The position specializes in areas such as interviewing and assessing child abuse/neglect, out-of-home placements, guardianship, emergency protective orders, testifying in legal proceedings, and placing children in foster/adoptive homes. Employees will interact with others and influence outcomes through participation in task forces, strategic planning, mentoring, teaching, and outreach. This position may report to the Assistant Director, Child Protective Services Supervisor, or a Senior Worker.

Requirements

  • Minimum of a Bachelor's Degree in a human service field or a Bachelor's Degree in any field accompanied by a minimum of two years related experience
  • Some knowledge of social work principles and practices
  • Some knowledge of human behavior and motivational theory
  • Some knowledge of social, economic, and health problems
  • Knowledge of relevant community and public resources for foster children
  • Skill in operation of a personal computer and associated software
  • Skill in the operation of a motor vehicle
  • Ability to communicate effectively both orally and in writing
  • Ability to interview, assess needs, counsel and refer clients to other resources
  • Ability to testify in court proceedings
  • Ability to analyze case information to make sound judgments within the framework of existing laws, policies, and regulations
  • Ability to respond to the client's emotions to accomplish services objectives
  • Ability to work in stressful situations and maintain diplomacy
  • Ability to plan and manage own work activities including service delivery, preparing reports, and relationships with others
  • Ability to stay abreast of current trends and developments in the social work field
  • Demonstrated ability to interview, collect data, gather information and investigate related to Social Service programs

Nice To Haves

  • Prior work experience in a human services field
  • Internship in a human services field
  • Current or prior work experience in a local department of social services office
  • Proficiency in Microsoft Word
  • Commonwealth of Virginia Social Worker License BSW/MSW
  • Bilingual English/Spanish
  • Experience in assigned program area and completion of required training programs or equivalent combination of training and experience
  • Experience with a local Department of Social Services, Community Service Board or other agency that provides direct services to children, adults and/or families
  • Experience working with community partners such as: Police Department, School System, County Administrator, Community Service Board, Community Policy Management Team, Family Assessment Planning Team and Faith Based agencies
  • Experience working with families, conducting meetings and assessing the strengths and needs of children and families
  • Working knowledge of social work principles and practices
  • Working knowledge of human behavior and motivational theory
  • Working knowledge of laws, policies, and regulations relating to human services program areas
  • Working knowledge of social, economic, and health problems

Responsibilities

  • Interviewing/assessing of child abuse/neglect
  • Managing out-of-home placements
  • Handling guardianship
  • Processing emergency protective orders
  • Testifying in legal proceedings
  • Placing children in foster/adoptive homes
  • Participating on task forces
  • Engaging in strategic planning
  • Mentoring
  • Teaching
  • Conducting outreach
  • Developing and implementing service plans
  • Investigating high risk cases

Benefits

  • Pay increase upon reclassification to Family Services Specialist II as defined by the local agency compensation plan
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