Family Services Specialist I

Virginia Department of Social Services•Harrisonburg, VA
•$55,000 - $79,088

About The Position

This is a professional, entry-level position within Child Protective Services (CPS) where employees are trained in handling Family Assessment and Investigation cases, ongoing cases, and Truancy Cases. Employees perform routine to journey-level casework activities, typically reviewed by a supervisor before action is taken. Upon completion of training and necessary approvals, the employee will be reclassified to a full-performance Family Services Specialist II and become eligible for a pay increase. This role specializes in areas such as interviewing and assessing child abuse/neglect, out-of-home placements, guardianship, emergency protective orders, testifying in legal proceedings, and placing children in foster/adoptive homes. Employees will also engage with others and influence outcomes through task forces, strategic planning, mentoring, teaching, and conducting outreach.

Requirements

  • Minimum of a Bachelor's Degree in a human service field or a Bachelor's Degree in any field accompanied by a minimum of two years related experience
  • Some knowledge of social work principles and practices
  • Some knowledge of human behavior and motivational theory
  • Some knowledge of social, economic, and health problems
  • Knowledge of relevant community and public resources for foster children
  • Skill in operation of a personal computer and associated software
  • Skill in the operation of a motor vehicle
  • Ability to communicate effectively both orally and in writing
  • Ability to interview, assess needs, counsel and refer clients to other resources
  • Ability to investigate high risk cases
  • Ability to testify in court proceedings
  • Ability to develop and implement service plans
  • Ability to analyze case information to make sound judgments within the framework of existing laws, policies, and regulations
  • Ability to respond to client's emotions to accomplish services objectives
  • Ability to work in stressful situations and maintain diplomacy
  • Ability to plan and manage own work activities including service delivery, preparing reports, and relationships with others
  • Ability to stay abreast of current trends and developments in the social work field
  • Demonstrated ability to interview, collect data, gather information and investigate related to Social Service programs

Nice To Haves

  • Prior work experience in a human services field or an internship in a human services field
  • Current or prior work experience in a local department of social services office
  • Proficiency in Microsoft Word
  • Commonwealth of Virginia Social Worker License
  • BSW/MSW
  • Bilingual English/Spanish
  • Experience in assigned program area and completion of required training programs or equivalent combination of training and experience
  • Experience with a local Department of Social Services, Community Service Board or other agency that provides direct services to children, adults and/or families
  • Experience working with community partners such as: Police Department, School System, County Administrator, Community Service Board, Community Policy Management Team, Family Assessment Planning Team and Faith Based agencies
  • Experience working with families, conducting meetings and assessing the strengths and needs of children and families
  • Working knowledge of social work principles and practices
  • Working knowledge of human behavior and motivational theory
  • Working knowledge of laws, policies, and regulations relating to human services program areas
  • Working knowledge of social, economic, and health problems

Responsibilities

  • Interviewing/assessing of child abuse/neglect
  • Managing out-of-home placements
  • Handling guardianship cases
  • Managing emergency protective orders
  • Testifying in legal proceedings
  • Placing children in foster/adoptive homes
  • Participating on task forces
  • Engaging in strategic planning
  • Mentoring
  • Teaching
  • Conducting outreach
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