Family Services Specialist I/II

Oklahoma Human Services•Clinton, OK

2d•$37,440 - $40,248•Onsite

About The Position

This is a full-time position in an office setting located in Clinton, Oklahoma. The role involves assessing the needs of individuals and determining eligibility for Adult and Family Services programs. Responsibilities include interviewing clients, managing a caseload, compiling data, completing documentation, and making referrals to community resources. The position requires attending mandatory in-office and regional training sessions, with travel and lodging paid for the latter. Occasional travel may be required, necessitating a valid driver's license and required car insurance.

Requirements

Level I: Two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II: A bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. OR two (2) years of experience as a Family Services Specialist.
Must possess a valid driver's license and maintain required car insurance.
Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility.

Responsibilities

Greet clients in a professional and kind manner in an OKDHS retail space.
Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
Interview clients in an office setting or via phone.
Manage a caseload.
Compile data and complete documentation to determine eligibility.
Make appropriate program referrals to community resources.
Participate in individual and staff conferences.
Must attend all mandatory training associated with the position.