Family Services Specialist - Adult Services

Chesterfield County • Chesterfield, VA

22h • Onsite

About The Position

The Chesterfield-Colonial Heights Department of Social Services is hiring a Family Services Specialist to work with adults needing long-term care. This specialist will be responsible for conducting two key types of assessments, Long-Term Care Screenings (Uniform Assessment Instrument – UAI) and Assisted Living Facility Auxiliary Grant assessments. This position involves evaluating adults to determine their eligibility and need for various long-term care services, including placement in assisted living facilities and access to financial assistance. As the Family Services Specialist, you will play a crucial role in connecting individuals with the resources they need.

Requirements

• Minimum of a bachelor’s degree in a Human Services field or minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia) required.
• Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities required.
• Current valid driver’s license and good driving record required.
• Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months.
• Out of state driving records must be obtained by applicant and presented at time of interview.
• Records must reflect at least three years of history and be dated within thirty days of interview date.
• Pre-employment drug testing, FBI criminal background check and education/degree verification required.

Nice To Haves

• Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
• Adult welfare experience in Virginia public social services preferred.
• Experience compiling reports, correspondence, data and narrative of case management and grant proposals preferred.
• Ability to demonstrate exceptional critical thinking and decision-making skills during crisis situations.
• Computer competency.
• Ability to interpret laws, policies and regulations related to human services.
• Exceptional ability to collaborate and achieve performance goals.
• Excellent organizational, time management, oral and written communication skills to include the ability to interact with a diverse population
• Outstanding public speaking and presentation skills
• Strong engagement, assessment, and interviewing skills
• Good personal boundaries and a strong team player
• A real commitment to the safety of adults and children and to the Chesterfield-Colonial Heights Department of Social Services

Responsibilities

• Handle screenings and assessments that will be entered in the case management systems, Dynamics, Peer Place and Pre-admission Screening.
• Provide care coordination and assistance to connect customers to services while working with internal and external community partners.
• Determine appropriate services and write/implement service plans.
• Provide case management services to monitor compliance for Companion Services and provide case management for guardianship caseload.
• Communicate with services providers and many others during the day.
• Ensure that the case management systems, Dynamics, and Peer Place are updated appropriately.
• Provide resource information to individuals who contact social services regarding concerns related to adults (phone or walk-in).
• Ensure coverage for the phone and walk-ins during business hours and educate the staff and the community about APS intake and mandated reporting requirements.
• Perform other work as required.

Benefits

• Chesterfield County offers an attractive benefits package.
• This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
• This position is part of an Emergency Shelter Team during times of natural disaster, reporting to shelter duty as required.
• As a local Department of Social Services, Chesterfield-Colonial Heights Department of Social Services may offer incentives, approved through the Virginia Department of Social Services, to candidates hired who possess additional relevant training, skills and experience.
• Those incentives apply to individuals who possess: a Masters or Bachelors Degree in Social Work, Masters in Human Services, LCSW, Child Welfare Stipend participants, completion of COVLC new worker training or are Bilingual (Spanish & ASL).
• Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF)?

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level