Family Services Specialist 1 - Underfill

State of Nevada•Las Vegas, NV
•Onsite

About The Position

The Division of Social Services is recruiting for a Family Services Specialist 1, underfilling a Senior Family Services Specialist for current and future vacancies in the Las Vegas, Child Support Enforcement office. The incumbent will perform the full scope of child support enforcement duties including, but not limited to, locating non-custodial parents; establishing paternity and determining ability to support their minor dependent children; obtaining support orders and acknowledgments of paternity; initiating administrative and/or judicial procedures to ensure compliance with child support regulations and court orders; enforcing established court orders for child support according to applicable federal regulations and State laws; and initiating income withholdings, liens, and seizure of assets. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. Under close supervision, positions in this series may specialize in one service area, or may work in multiple areas as a generalist, depending upon the needs of the agency. This is the entry level in the series which provides for progression to the journey level upon satisfactory completion of the required training period, successfully meeting minimum qualifications, and with the recommendation of the appointing authority. Some positions require the incumbent to fluently read, write and speak Spanish and English. In accordance with NRS 293.5045, a voter registration agency shall not knowingly employ a person whose duties will include the registration of voters if they have been convicted of a felony involving theft or fraud. Most positions in this series fall under this NRS.

Requirements

  • One or more years of applicable experience as described in the job duties
  • Graduation from high school or equivalent education
  • Must type a minimum of 35 wpm accurately
  • A typing certificate issued within the last twelve (12) months must accompany you at your interview and verify your net typing speed of at least 35 wpm in a five minute test.
  • Knowledge of functions and operations of an administrative office
  • Knowledge of recordkeeping
  • Knowledge of interviewing practices
  • Knowledge of social service programs and their purpose
  • Knowledge of rights to privacy and confidentiality of information
  • Skill in mathematical computations
  • Skill in interpersonal and communication, both verbal and written
  • Skill in use and operation of office and job-related equipment and software
  • Ability to read and apply rules, regulations, policies, and procedures
  • Ability to learn federal, State, and local resources serving the needs of applicants
  • Ability to maintain confidentiality of client records
  • Ability to receive inquiries and provide information
  • Ability to verify information from a variety of sources
  • Ability to compile information and prepare reports
  • Ability to store, record, and retrieve information
  • Ability to establish and maintain accurate records
  • Ability to interact effectively with individuals from varying social, economic, and cultural backgrounds

Nice To Haves

  • Fluently read, write and speak Spanish and English

Responsibilities

  • Locating non-custodial parents
  • Establishing paternity and determining ability to support minor dependent children
  • Obtaining support orders and acknowledgments of paternity
  • Initiating administrative and/or judicial procedures to ensure compliance with child support regulations and court orders
  • Enforcing established court orders for child support according to applicable federal regulations and State laws
  • Initiating income withholdings, liens, and seizure of assets
  • Assist clients in completing required applications, declarations, forms, reviewing information for accuracy and consistency, and conferring with others
  • Interview clients, explain conditions, and elicit information
  • Interview clients to assess their vocational potential and available employment options
  • Research, verify, and evaluate information to establish eligibility
  • Perform income computation and other factors impacting the level of benefits
  • Identify existing job skills, work experience, and immediate employment barriers
  • Explain program objectives, requirements, and services and respond to client questions
  • Develop a personal responsibility plan and design an individualized job training plan
  • Coordinate services through community providers and other agency personnel
  • Perform related duties as assigned
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