Family Services Manager

Child Start•Wichita, KS

7d•Onsite

About The Position

Child Start is seeking a Family Services Manager to join our team. This role requires an experienced professional with a proven track record in planning, directing, and managing the family services component of the Head Start and Early Head Start Programs. The manager will develop family services policies and procedures in alignment with Head Start Performance Standards, take the initiative in selecting and retaining high-quality family services staff, and serve as a member of the program management team. Responsibilities include sharing solutions with colleagues, committing to continuous improvement of all program operations, assisting in strategic program planning, maintaining knowledge of Head Start Performance Standards, leading the selection and training of parenting curriculum, facilitating onboarding for new staff, planning and implementing training events, collaborating to support family services staff, and building community connections for recruitment.

Requirements

Bachelor's degree in social work, human development & family science, community psychology or related field.
3-5 years’ family services experience, preferably with underserved communities.
Two years’ supervisory experience required.
Experience with and working knowledge of Head Start Performance Standards and state licensing regulations.
Maintain professional boundaries and confidentiality.
Ability to handle stressful and sensitive situations in a professional manner.
Ability to determine and prioritize workload while being flexible to emergent/unplanned needs and situations.
Ability to prioritize demands in order to meet requirements and timelines.
Ability to work with minimum supervision and maintain a flexible schedule.
Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
Must be able to commute daily to Wichita, KS.

Nice To Haves

Master's degree preferred.
Bilingual skills (English/Spanish) are a plus.

Responsibilities

Plan, direct, and manage the family services component of the Head Start and Early Head Start Programs.
Develop family services policies and procedures in alignment with Head Start Performance Standards.
Select and retain high-quality family services staff.
Serve as a member of the program management team, sharing solutions and committing to continuous improvement.
Assist in strategic program planning processes, including establishing calendar, program goals, annual HS/EHS applications, PIR data completion, and program self-assessment.
Maintain a thorough knowledge and understanding of all aspects of the Head Start Performance Standards and related regulations for Family Services and how to monitor and implement them.
Lead in selection of evidence-based parenting curriculum and training of family services staff in its successful implementation.
Facilitate the onboarding and orientation processes for all new family services staff.
Plan, organize and implement training events including Head Start and Early Head Start Pre-Service, in-service training, and other training as needed.
Collaborate to surround family services staff with training, mentoring, encouragement and support necessary to build their skills, meet program expectations, and help families succeed.
Build connections in the community to recruit staff, families and partners for the program.