Family Services Coordinator

Advocate Health and Hospitals CorporationCharlotte, NC
Onsite

About The Position

Supports potential donor families in making informed decisions regarding organ, eye and tissue donations. Obtains authorization for donation and completes all required paperwork. Completes charting in patients' EMRs in accordance with LifeShare policies and procedures. Maintains understanding of the grief process and comfortability in dealing with death. Provides active-reflective listening, grief support, and follow-up for donor families as appropriate. Work as an integral part of the LifeShare team. Participates in quality assurance and performance improvement projects in Family Support department and LifeShare. Assumes 24-hour on-call responsibility including weekends and holidays as determined by the department.

Requirements

  • Bachelor's Degree or three years' experience in organ procurement required.
  • Valid Driver's license required.

Nice To Haves

  • Experience in social work, grief support, chaplaincy, hospice care preferred.
  • Experience providing services to the public dealing with trauma or death and dying situations is preferred.

Responsibilities

  • Supports potential donor families in making informed decisions regarding organ, eye and tissue donations.
  • Obtains authorization for donation and completes all required paperwork.
  • Completes charting in patients' EMRs in accordance with LifeShare policies and procedures.
  • Maintains understanding of the grief process and comfortability in dealing with death.
  • Provides active-reflective listening, grief support, and follow-up for donor families as appropriate.
  • Work as an integral part of the LifeShare team
  • Participates in quality assurance and performance improvement projects in Family Support department and LifeShare
  • Assumes 24-hour on-call responsibility including weekends and holidays as determined by the department.

Benefits

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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