Family Services Coordinator (Social Work Assistant 2)

CCS Spokane•Spokane, WA

14d•$4,108 - $5,506

About The Position

Under the general supervision of the Center Manager, the Family Services Coordinator (Social Work Assistant 2) implements and continues site-level family support services in accordance with Head Start and ECEAP Performance Standards and applicable state and local laws and regulations. The coordinator recruits and enrolls children, builds relationships with families, identifies and assesses needs, and coordinates action plans for an assigned caseload. The role uses social service skills to educate and assist families with educational, personal, social, health, and vocational concerns and goals. The position is full-time, year-round (12 months), and 40 hours per week. It is overtime eligible and may require local or regional travel. The employee reports to the Center Manager and may direct community and parent volunteers and practicum students. Work takes place in indoor, temperature-controlled office settings and outdoors in uncontrolled conditions, and may occasionally involve exposure to fumes, dust, odors, or biohazards.

Requirements

Associate degree in Social Work, Human Services, Family Services, Counseling, or a related field from an accredited institution, or an equivalent combination of education and experience demonstrating the required competencies.
Knowledge of early childhood education theory and practices, including child development, developmentally appropriate practices, observation and ongoing assessment, individualization, planning, special services, and referrals.
Knowledge of community health and social service delivery systems.
Ability to calculate immunization schedules and conduct health screenings for children from one month to five years of age.
Effective written and verbal communication skills.
Ability to understand and use data in decision-making and program implementation.
Ability to maintain accurate and thorough electronic and manual files and records.
Ability to use office-related computer programs.
Ability to direct the work of others.
Ability to manage multiple tasks, shift between tasks, and work in a fast-paced environment.
Ability to work as a team member.
Ability to provide acceptable documentation of U.S. citizenship or lawful authorization to work in the United States.
First aid/CPR certification, or ability to obtain it when training is offered by Spokane Colleges.
Valid Food Workers Card, as available through the Washington State Department of Health.
Successful completion of required post-offer medical exam, tuberculin screening, and submission of documentation of MMR vaccination or immunity.
Successful completion of required criminal history and child-abuse checks, including the Washington State Department of Children, Youth, and Families Portable Background Check.
Ability to successfully work in and promote a multicultural work and education environment.

Nice To Haves

Two or more years of related experience.
Experience in health or social work with children ages one month to five years and their families.
Experience working with low-income families from a variety of cultural groups, especially families for whom English is a second language.
Experience with or knowledge of community health and social service providers.
Knowledge of or experience with the ChildPlus database.

Responsibilities

Recruit children; determine Head Start/ECEAP eligibility; register and enroll children.
Provide comprehensive child and family social services for an assigned caseload, including health, mental health, nutrition, and disability education, resources, and referrals, while maintaining program standards.
Maintain thorough, current, confidential paper and electronic child and family records and compile data for program reports.
Conduct vision, hearing, height, weight, and, when required, head circumference screenings; help families obtain well-child and dental exams, hematocrits, and immunizations; and monitor treatment in collaboration with community health professionals.
Orient families to program services and coordinate with the direct service team to assess and develop family goals and plans, including Family Strengths and Partnership Agreements, Mobility Mentoring, parent education, food allergy information, disability support, kindergarten transitions, and other resources.
Arrange, coordinate, and conduct home visits with children and families in collaboration with the direct service team.
Attend required trainings and meetings and review program updates to stay informed about changes.
Represent and promote Head Start/ECEAP at assigned events and committees.
May direct community and parent volunteers and practicum students.
Provide classroom coverage for absent staff or breaks when requested.
May support children's health by following Individual Health Plans and special diet needs, attending to children's personal needs, and using routine care as part of primary caregiving.
Model professional decorum and mutual respect in interactions.
Comply with district policies and directives, applicable state and federal laws and regulations, and collective bargaining agreements.
Support and advance Spokane Colleges’ strategic plan and perform related duties as required.