Family Service Worker

Children's Institute•Los Angeles, CA
•$24 - $29

About The Position

Provides support and resource services to families based on their specific needs and assists with recruitment activities. Helps families attain self-sufficiency through goal setting and family engagement activities. The position supports assigned ECE program families through assessment, referrals, engagement, attendance follow-up, and coordination with program staff and content area specialists. The role requires extensive travel to sites (more than 50% of the time), work with minimal supervision, and the ability to handle confidential information, including protected health information. The position has no supervisory responsibilities. The listed compensation range is $23.88–$28.66 USD. Actual compensation is determined based on factors permitted by law, with new hires offered the starting point of the range.

Requirements

  • At least two years of experience in programs offering child and family assessment services, home visiting, early intervention, direct work with children ages 0 to 5, parent education, family support and referral services, or similar experience.
  • Bachelor’s degree from a four-year university in child development, early childhood education, psychology, social work, or a similar discipline.
  • Valid driver’s license and state-required auto insurance, or reliable transportation depending on business needs.
  • Ability to travel extensively to sites (more than 50% of the time).
  • Ability to work with minimal supervision.
  • Working knowledge of Head Start and CDE requirements.
  • Ability to handle confidential information.
  • Working knowledge of community resources for addressing clients’ special needs.
  • Sensitivity to the cultural and socioeconomic characteristics of the service population.
  • Excellent verbal and written communication skills.
  • Punctual and dependable attendance.
  • Working knowledge of computer programs in a Windows environment.

Nice To Haves

  • Spanish/English bilingual skills are strongly preferred.

Responsibilities

  • Recruit families for assigned ECE programs.
  • Follow up with families who have pending health or nutrition documentation so they can start services.
  • Monitor absences and follow up with families to support regular class attendance and compliance with program requirements.
  • Complete strengths and needs assessments for assigned families.
  • Identify goals that support family self-sufficiency.
  • Enhance parents’ skills and understanding of parental engagement and activities that promote literacy.
  • Provide resources and referrals to families.
  • Facilitate information exchange between assigned families and content area specialists.
  • Work with Site Supervisors and Teachers to plan and conduct parent committee meetings.
  • Develop and maintain appropriate case notes and other records, and prepare periodic reports as required.
  • Perform other duties and special projects as assigned.
  • Participate in, conduct, and sustain performance quality improvement activities according to designated role and responsibilities.
  • Maintain patient privacy by protecting the confidentiality, integrity, and availability of PHI and limiting its use and disclosure to authorized individuals and entities.

Benefits

  • Generous paid PTO, plus 10 paid holidays; CII is closed between Christmas and New Year.
  • Medical, dental, and vision insurance for eligible employees and qualified dependents.
  • 403(b) retirement plan with employer contribution for eligible employees.
  • Up to $4,500 in tuition reimbursement per calendar year.
  • Eligible for the Public Service Loan Forgiveness program.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Employer-paid life and AD&D insurance.
  • Voluntary supplemental insurance.
  • Opportunity for growth and advancement.
  • Professional development and continued training.
  • Company-sponsored team-building and bonding events and activities.
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