Family Service Counselor (Forest Lawn / Savannah, GA)
About The Position
Family Service Counselor: Compassionate Service. Meaningful Relationships. Rewarding Career. Are you someone who naturally connects with people, earns trust quickly, and thrives in a face-to-face environment? Do you have a strong background in customer service, hospitality, retail sales, or relationship-based sales? If so, we may have an opportunity unlike any other. We are seeking one Family Service & Pre-Need Advisor to help families navigate one of life's most difficult moments while building long-term relationships that provide peace of mind for the future. This is a unique opportunity to combine meaningful service with a rewarding sales career. You'll make a difference in the lives of families while building a successful career with paid training, hourly pay, and uncapped commission potential.
Requirements
- Has a proven background in customer service and face-to-face relationship building.
- Enjoys meeting people and developing long-term relationships.
- Possesses strong listening skills and emotional intelligence.
- Can communicate with compassion, confidence, and professionalism.
- Has experience in consultative sales, hospitality, retail sales, customer-facing service industries, or another relationship-driven profession.
- Is self-motivated, organized, and goal-oriented.
- Maintains integrity, discretion, and professionalism at all times.
- Is comfortable discussing important life decisions with individuals and families.
Nice To Haves
- No cemetery experience is required. We provide training for the right individual with the heart to serve and the desire to succeed.
Responsibilities
- Assisting families with cemetery property and memorialization arrangements following a death.
- Providing exceptional customer service during a sensitive and emotional time.
- Building genuine relationships based on trust, empathy, and integrity.
- Following up with families after services to ensure their needs have been met.
- Educating families about advance planning options for their own future cemetery and memorial needs.
- Generating pre-need sales opportunities through relationship building, follow-up, referrals, and community outreach.
- Maintaining accurate CRM activity and managing your sales pipeline.
- Representing the cemetery with professionalism and a commitment to service excellence.
Benefits
- paid training
- hourly pay
- uncapped commission potential
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
