Family Service Coordinator (FSC)

MECA Therapies LLC • Las Cruces, NM

4d • Hybrid

About The Position

MECA Therapies, LLC is seeking a Family Service Coordinator (FSC) to join their professional team. MECA Therapies is the largest pediatric rehabilitation provider in New Mexico, dedicated to ensuring families and children have access to the highest quality of care. The FSC will work within the Early Childhood Services department and report to the Regional Director and MECA Management Team. The role involves assisting families of children from birth to three years old in accessing early intervention services, developing Individualized Family Service Plans (IFSPs), coordinating services, and ensuring timely delivery. Services will be provided in home and community settings.

Requirements

• A bachelor’s degree in social work; counseling; psychology, nursing; special education; early childhood education or closely related field.
• Individuals with a bachelor’s degree in another field can substitute two (2) years of direct experience in serving individuals with disabilities and/or families.
• Proficient computer skills in Microsoft Windows.
• Proficient organizational and record keeping skills.
• Effective oral and written communication.
• Excellent interpersonal and teaming skills.
• Ability to train clients, family members and professionals.
• Maintain a high level of confidentiality.

Nice To Haves

• Obtaining appropriate certification through the NM FIT program

Responsibilities

• Assisting and enabling the families of children to access and receive early intervention services.
• Explaining to families the early intervention process, parent rights and safeguards.
• Explaining to families, as appropriate, the ABA process, parent rights and safeguards.
• Gathering information from the family regarding their concerns, priorities, and resources.
• Coordinating the evaluation and assessment activities.
• Facilitating the determination of the child’s eligibility.
• Connecting the family with resources and supports.
• Coordinating with medical and health providers.
• Helping families plan and prepare for their IFSP.
• Organizing and facilitating Transdisciplinary Team Consultation Meetings (TTCM’s) and IFSP’s.
• Arranging and coordinating all services listed on the IFSP.
• Monitoring the delivery of services.
• Facilitating periodic reviews of the IFSP and ensuring that a transition plan is developed at the appropriate time and transition conferences are held at appropriate timeframe.
• Providing families with the information and support to enhance their child’s development in all areas which include cognitive, communication, physical/motor, social or emotional and adaptive development.
• Supporting individuals in making choices about their daily lives and finding overall purpose and direction as requested.
• Completing the Public and Private Insurance form with each family as applicable at least annually to determine if the child is or may be eligible for Medicaid or if they are covered under a private insurance plan.
• Meeting with the family once a month at a minimum through a face to face visit.
• Managing and coordinating the transition process beginning with the transition plan and finalized at the transition conference.
• Attending and facilitating monthly TTCM meetings.
• Ensuring that initial visit is face-to-face and at least one face-to-face each month.
• Proving services according to child’s IFSP.
• Achieving 100 % performance goal.
• Completing necessary data collection and reporting tools as mandated by MECA executive management, programs, and primary contracting agencies including NM Department of Health and Local Education Agencies and ensuring that the information is accurate and filed in a timely manner.
• Creating and maintaining a confidential record for each person served which includes signed consent and release forms, current evaluation and assessment results, documentation of eligibility determination, medical and other appropriate records, IFSP documents, TTA’s progress notes and contact notes (which include date and amount of time service was provided).
• Documenting all time spent with the family and work done on behalf of the family.
• Entering all documentation into the MAPS system.
• Completing and turning in all monthly documentation and billing submissions in accordance with program specific guidelines.
• Completing progress notes with team at 6-month review TTCM meetings.
• Providing the necessary support, training, and guidance to the persons served.
• Attending the required Family Service Coordination trainings (online and classroom) within one year of hire.
• Consulting, mentoring and providing in-house trainings to other staff members as appropriate.
• Obtaining appropriate certification through the NM FIT program.
• Attending mandatory staff meetings and trainings.
• Auditing a minimum of 3 client files monthly (quality assurance audit) to ensure all documents are accurate and filed appropriately.
• Acknowledging and respecting the rights of persons served at all times.
• Ensuring all service coordination services and related activities are ethical and in compliance with MECA policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level