Family Service Coordinator
About The Position
The Family Service Coordinator partners with families of eligible infants in the UNMH Newborn Intensive Care Unit (NICU) to coordinate services, facilitate IFSP development, connect families to community resources, and support positive developmental outcomes. This position promotes family engagement, informed decision-making, and access to services while ensuring compliance with New Mexico FIT Program standards and IDEA Part C regulations. Under the guidance of the Sr. Program therapist, the Family Service Coordinator will serve as the primary contact and trusted partner for families enrolled in the FIT Program, build supportive relationships with families using a strengths-based, family-centered approach, coordinate evaluations, assessments, IFSP meetings, and ongoing service delivery, connect families with medical, educational, developmental, social, and community resources, and facilitate transition from hospital to community.
Requirements
- Bachelor's degree
- Must pass a pre-employment criminal background check.
- Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
Nice To Haves
- Bachelor's degree in Social Work, Family Studies, Early Childhood Education, Psychology, Human Services, Nursing, Special Education, or a related field.
- Experience working with young children and families.
- Experience working in a NICU or other pediatric hospital setting
- Strong communication, organizational, and interpersonal skills.
- Experience providing Early Intervention (IDEA Part C) services
- Bilingual (English/Spanish)
Responsibilities
- Serve as the primary contact and trusted partner for families enrolled in the FIT Program.
- Build supportive relationships with families using a strengths-based, family-centered approach.
- Coordinate evaluations, assessments, IFSP meetings, and ongoing service delivery.
- Connect families with medical, educational, developmental, social, and community resources.
- Facilitate transition from hospital to community
Benefits
- medical, dental, vision, and life insurance
- educational benefits through the tuition remission and dependent education programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
