Family Service Coordinator

Volunteers of America Colorado•Denver, CO

4d•Onsite

About The Position

The Family Service Coordinator is directly responsible for the service provision and housing assistance for the families in the Affordable Housing Portfolio. This program serves a diverse community of families, seniors and people with disabilities living in an affordable housing setting. This position will work in conjunction with the Property Manager at the housing site. Maintain existing partners and establish new partnerships with the aim of expanding opportunities and resources available to residents. The Family Service Coordinator provides service modalities in Trauma Informed Care, Life Skills training, Fundamentals of SEL (social and emotional learning), and Motivational Interviewing. This position will work in conjunction with the property manager and other staff members at the housing site. Job duties include conducting needs-based assessments, community outreach, providing case management services, supporting housing retention, connection to income resources and/or public benefits, serving as an advocate and liaison between the residents and providers, assistance with job placement and educational programs to increase income and life skills. Attending meetings, training within the community and collaborating care with service providers and multi-disciplinary teams. Responsible for coordinating and/or facilitating health, wellness, and educational programs that are tailored to resident needs to improve resident wellbeing and foster a strong sense of community. Maintain existing partnerships and establish new partnerships with the aim of expanding opportunities and resources available to residents. When applicable, provide engaging programming for the youth in the community.

Requirements

A college degree in human services, social work, or 2 years in a closely related field or related experience.
At least one full year working with families.
Willingness to obtain first aid, automated external defibrillator and cardiopulmonary resuscitation certifications and keep current.
Ability to pass criminal and civil background checks within 30 days of hire.
Excellent interpersonal skills.
Good organizational skills.
Proficient in using Windows environment and working with databases.

Responsibilities

Provide service provision and housing assistance for families in the Affordable Housing Portfolio.
Work in conjunction with the Property Manager at the housing site.
Maintain existing partners and establish new partnerships to expand opportunities and resources for residents.
Provide service modalities in Trauma Informed Care, Life Skills training, Fundamentals of SEL, and Motivational Interviewing.
Conduct needs-based assessments.
Perform community outreach.
Provide case management services.
Support housing retention.
Connect residents to income resources and/or public benefits.
Serve as an advocate and liaison between residents and providers.
Assist with job placement and educational programs.
Attend meetings and training within the community.
Collaborate care with service providers and multi-disciplinary teams.
Coordinate and/or facilitate health, wellness, and educational programs tailored to resident needs.
Provide engaging programming for youth in the community when applicable.