Family Service Client Representative

The Salvation Army Southern California•Albuquerque, NM

1d•Onsite

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. This role involves client intake, data entry, report preparation, community resource networking, and assisting with various programs and distributions.

Requirements

High School Diploma or GED
Experience in social services preferred
Working knowledge of community resources
Ability to work with persons in emotional crisis and to work under stress
Ability to develop and maintain a professional working relationship with clients and staff alike
Valid New Mexico Driver’s License with a clean DMV record from the past three years
Strong computer and office skills, including Word and Excel
Knowledge of Salvation Army policies and procedures
Understanding and agreement with The Salvation Army’s evangelical and spiritual mission
Able to respond to authority and work within a hierarchical chain of command structure
Must be able to pass a criminal background check

Nice To Haves

Bilingual preferred but not required

Responsibilities

Client Intake: Interview client to assess need. Daily data entry and maintain client record. Referrals as appropriate
Preparation of daily, weekly and monthly reports as required
Coordinate and network with community providers and assist in maintaining community resources listings
Input client data entry on Social Service software
Work alongside other departments as needed (ie. ARP, etc)
Assist in social services seasonal program (food & gift distribution, etc.)
Assist in food bag preparation and distribution as needed
Practice safety in all facets of job performance
Keep work area clean and neat. Assist in maintaining general cleanliness of facility
Other related duties as assigned