Cemetery Family Service Associate - Mount Hope
About The Position
Newcomer Funeral Service Group is seeking a Family Service Associate to serve families at Mount Hope Cemetery, one of Topeka's most historic and respected cemeteries. In this role, you'll help individuals and families make informed decisions about advance cemetery planning, ensuring their wishes are documented and their loved ones are spared difficult decisions in the future. Mount Hope's beautiful grounds and longstanding connection to the community provide a meaningful setting for helping families plan with confidence and peace of mind. This is a relationship-focused role centered on pre-need cemetery planning. Successful Associates build connections within the community, educate families about their options, generate leads through company-provided resources and personal outreach, and help families create plans that reflect their values, wishes, and budget. The right candidate is compassionate, self-motivated, and comfortable building relationships that lead to meaningful conversations and lasting trust.
Requirements
- High school diploma required
- Minimum of one year of experience in sales, service, or a related field
- Strong communication skills with a respectful, people‑focused approach
- Organized, detail‑oriented, and comfortable using basic office and computer systems
- Ability to manage multiple arrangements while ensuring accuracy and follow‑through
- Enjoys working with people and helping families select from a range of services and merchandise
Nice To Haves
- Associate degree or higher preferred
Responsibilities
- Help individuals and families make informed decisions about advance cemetery planning.
- Ensure wishes are documented and loved ones are spared difficult decisions in the future.
- Build connections within the community.
- Educate families about their options.
- Generate leads through company-provided resources and personal outreach.
- Help families create plans that reflect their values, wishes, and budget.
Benefits
- Base salary plus commission and bonus opportunities
- Health, Dental, Vision, Life Insurance, and voluntary benefits
- 401(k) eligibility after 60 days; company match after 1 year
- Paid Time Off and funeral/cemetery benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
