Family Self-Sufficiency (FSS) Community Case Manager

Housing Authority of the City of Los AngelesLos Angeles, CA

About The Position

Under direct supervision, this role assists clients in becoming self-sufficient by developing strategies for reaching economic independence. The position performs various tasks pertaining to the Section 8 Housing Choice Voucher Program for families enrolled in the Family Self-Sufficiency (FSS) program. The posted salary is an estimate of potential annual pay, and the final offer will depend on qualifications and experience.

Requirements

  • Associate’s Degree in the Behavioral Sciences, Social Work, or a related field -AND- two (2) years of experience providing counseling/case management and securing support services for low-income individuals -OR- an equivalent combination of education and/or experience.
  • Ability to obtain Family Self-Sufficiency Case Management Certificate within one (1) year of employment.

Responsibilities

  • Provides caseload management of FSS participants from recruitment, orientation and intake, through program completion and graduation.
  • Determines continued eligibility, processes yearly contract renewals and performs all standard Section 8 contract maintenance functions such as annual rent determinations and rent increases, requests to move, and inspection issues between participants, landlords, and the Authority.
  • Organizes and facilitates Program Coordinating Committee (PCC) meetings.
  • Conducts Job Readiness seminars for FSS participants at least once quarterly, presenting a variety of tools, techniques and resources for job search, job preparedness, interview skills, resume building and assisting with maintaining employment.
  • Ensures that program participants are successfully connected with the support services they need to increase economic self-sufficiency.
  • Assists clients in the follow-through on program goals, supports clients to follow all components of their Individual Training and Services Plan (ITSP) and updates the ITSP as necessary.
  • Provides job search assistance, referrals to available job training opportunities, connects with employers to compile a list of available jobs, creates Positive Recruitment events designed to assist FSS participants in obtaining and maintaining employment, conducts outreach activities with community organizations and partner agencies to connect FSS participants with a variety of available resources.
  • Inquires with vendors for available resources and in-kind donations for FSS participants.
  • Performs other related duties to the classification as assigned.
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