Family Safety Supervisor I

Fairfax County•Reston (Ee26), VA

11h•Onsite

About The Position

This position includes a signing bonus of $2,500 (full-time) for new county hires. This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. The Adult and Aging Division within our department welcomes applicants interested in this position located in the Reston Adult Services Unit. Provides clinical supervision to staff to include Family Safety Practitioners assigned to adult services, administrative support positions, and when needed, adult protective services, to ensure work is in compliance with local, state, and federal laws, and procedures. Provides direct supervision and clinical guidance to staff in the Reston unit, including those conducting home-based care assessments, Long-term Services and Supports screenings, long-term care Medicaid eligibility determinations and Assisted Living Facility (ALF) assessments. Supervises two specialized liaison positions for the Medical Respite Program. Serves as the lead for communication with Housing, Health Department, shelter staff, and the home health vendor involved in the Medical Respite program. Serves as the HMIS Superuser, tracking data and reports and writing local policy related to the Medical Respite Program. Guides, trains, and mentors new and established staff, including onboarding, ongoing coaching, and professional development; provides mentorship to other supervisors as needed. Oversees the quality and accuracy of ALF and LTC assessments, manages purchase orders, and ensures client records meet regulatory standards. Responds to client and community concerns as an agency representative and provides backup coverage for field assessments and home visits when necessary. Work in collaboration with other Adult Services Supervisors to include duties such as interpreting state policy and writing local policy as it pertains to LTSS Screenings, Assisted Living Facility assessments and Home Care determination. Provides guidance and training regarding policy and best practices related to the delivery of case management, home care services, CCC Plus screenings, Assisted Living Facility/ Auxiliary Grant assessments and Long-term Care Medicaid. Provides onboarding of new staff as well as ongoing coaching for established unit members. Provides back up support to unit staff to include conducting home and field visits and transport of clients using a vehicle. Works collaboratively across the division and with the community and other county agencies to ensure holistic and effective service delivery. Collaborates across the division and with the community to promote holistic, client-centered service delivery and to support the mission and goals of DFS. Provides back up coverage to the assistant program manager as needed and performs other duties in support of the DFS mission, goals, and objectives.

Requirements

Minimum of a bachelor's degree in a human services field OR minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).
Individuals who do not meet the degree requirement at the time of application for employment must be in their last semester of a degree program that will meet the requirements listed above.
Valid driver's license
The appointee to this position will be required to complete a Criminal background check, Child Protective Services check, Driving Record Check, and Credit check to the satisfaction of the employer.
Requires being part of an on-call rotation that includes evening, overnight, weekend, and holiday hours which may require immediate response into the field
This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)
Extensive knowledge of the principles, methods and problems of organization and management
Extensive knowledge of current social service problems and methods/approaches to address them
Thorough knowledge of the principles and practices of social work and casework supervision
Considerable knowledge of principles and practices of effective supervision
Knowledge of policies, procedures and regulations relating to the various direct service programs
Knowledge of business process re-design methodologies
Knowledge of treatment interventions and approaches
Ability to communicate clearly and concisely, both orally and in writing
Ability to use automated technology
Ability to maintain professional ethics and confidentiality of client information
Ability to establish and maintain effective working relationships with a variety of individuals
Ability to plan, direct, and manage the work of professional staff
Ability to develop programs and procedures and analyze situations to make sound judgments within the framework of existing laws, policies, and regulations
Ability to train, evaluate, lead, and develop subordinate staff
Ability to communicate clearly and concisely both orally and in writing.
Ability to navigate through and make decisions in stressful and crisis situations
Ability to use automated technology.
Must be able to operate a motor vehicle and make use of personal vehicle.
Sufficiently mobile to travel outside the office for client contact, court appearances, community events, and to conduct assessments and investigations of allegations of potential abuse and neglect.
Work requires performing tasks with risks of secondary traumatic stress (STS).
All duties performed with or without reasonable accommodations.

Nice To Haves

Master's degree in social work (MSW) or a related human services degree
At least three (3) years of experience in Social Services, Human Services, or related field
Supervisory experience managing and reviewing the work of less experienced staff
At least 3 years of experience with community-based, long term care Medicaid, and long-term care services.
At least 2 years of experience in social services work in the following areas: Adult Protective Services, Adult Foster Care, Assisted Living Facility Placements, Drug and Alcohol, Homeless Services and Shelters Systems, Home and Community Based Services (CCC+ assessments), Housing, Intellectual Disabilities, Mental Health, Nursing Home Placement, Older Adults, and Physical Disabilities.
Advanced computer and software skills to include Microsoft Office Suite, electronic case management systems, virtual meetings, electronic signing/exchanging of required forms, and electronic medical records system.
Candidates who are bilingual in English and another language.

Responsibilities

Provides clinical supervision to staff to include Family Safety Practitioners assigned to adult services, administrative support positions, and when needed, adult protective services, to ensure work is in compliance with local, state, and federal laws, and procedures.
Provides direct supervision and clinical guidance to staff in the Reston unit, including those conducting home-based care assessments, Long-term Services and Supports screenings, long-term care Medicaid eligibility determinations and Assisted Living Facility (ALF) assessments.
Supervises two specialized liaison positions for the Medical Respite Program.
Serves as the lead for communication with Housing, Health Department, shelter staff, and the home health vendor involved in the Medical Respite program.
Serves as the HMIS Superuser, tracking data and reports and writing local policy related to the Medical Respite Program.
Guides, trains, and mentors new and established staff, including onboarding, ongoing coaching, and professional development; provides mentorship to other supervisors as needed.
Oversees the quality and accuracy of ALF and LTC assessments, manages purchase orders, and ensures client records meet regulatory standards.
Responds to client and community concerns as an agency representative and provides backup coverage for field assessments and home visits when necessary.
Work in collaboration with other Adult Services Supervisors to include duties such as interpreting state policy and writing local policy as it pertains to LTSS Screenings, Assisted Living Facility assessments and Home Care determination.
Provides guidance and training regarding policy and best practices related to the delivery of case management, home care services, CCC Plus screenings, Assisted Living Facility/ Auxiliary Grant assessments and Long-term Care Medicaid.
Provides onboarding of new staff as well as ongoing coaching for established unit members.
Provides back up support to unit staff to include conducting home and field visits and transport of clients using a vehicle.
Works collaboratively across the division and with the community and other county agencies to ensure holistic and effective service delivery.
Collaborates across the division and with the community to promote holistic, client-centered service delivery and to support the mission and goals of DFS.
Provides back up coverage to the assistant program manager as needed and performs other duties in support of the DFS mission, goals, and objectives.