Family Resource Center Coordinator

University of California, IrvineIrvine, CA
Onsite

About The Position

The Graduate and Family Housing Family Resource Coordinator is responsible for using knowledge and skills as a seasoned, experienced Student Services professional, performs the full range of duties and responsibilities within a Student Life specialization. Assesses situations and determines appropriate action or referral. Works independently under general supervision to provide information and interpretation of complex policies, procedures and regulations. Identifies and responds to student needs for programs, services, and crisis intervention. Incumbent will track national trends in parenting student needs to develop curricular responses to those needs. Serves as a member of the Graduate and Family Housing and Student Housing Emergency Response Team. Under the general supervision from the Family Resource Center Manager, the Family Resource Center Coordinator serves as a member of the Graduate and Family Housing Residential Life team. Assists in the development of community through connecting with residents, supervising student staff, programming/curriculum development and implementation, advising groups, managing projects, and administrative duties. This is a visible and important position in developing the Graduate and Family Housing communities. Overall responsibilities include developing programs and services to support and create belonging among parenting students and their families, selection, training, supervision, and evaluation of student staff, oversight of parenting programs, budget management, counseling and referring students (individually and in groups), committee work within housing and with other student service offices; and working cooperatively with other campus agencies such as SOAR Center, UCI Police Department (UCIPD), Counseling Center, and Health Services. The Family Resource Coordinator will assist the Family Resource Center Manager in the development and expansion of all programs and services managed out of the Family Resource Center within Student Housing.

Requirements

  • Thorough knowledge of advising and counseling techniques.
  • Strong knowledge of common University-specific computer application programs.
  • Knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
  • Thorough knowledge of Student Affairs / Student Life specialization and needs of parenting students.
  • Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
  • Abilities in project management, problem identification and reasoning skills.
  • Ability to develop original ideas to solve problems.
  • Skill in counseling individual parenting students/residents and groups of students of diverse backgrounds regarding personal and academic needs; knowledge of campus resources for referrals.
  • Ability to respond in a rational and level-headed manner in a crisis or emergency situation using effective crisis management techniques.
  • Experience and skills in interpreting and explaining to residents University Policies.
  • Strong communication skills and ability to interact successfully in a diverse setting.
  • Ability to organize, implement, assess resident events and activities within a purposeful community development context.
  • Ability to develop, implement and monitor budget, and maintain accurate records of expenditures.
  • Bachelor's degree in related area and / or equivalent experience / training.
  • Valid Driver’s License.
  • Must maintain CPR and First Aid Certified - will train.
  • Must Maintain Mental Health First Aid Training – will train.
  • Within 1 year of hire must receive 40 Hour Basic Mediation Training from OC Human Relations - will train.
  • Must complete NFSN Standards for Quality Training- will train.
  • Must complete NFSN PAC Training- will train.
  • Experienced professional with progressively responsible experience in child care, Family Resource Center, residence life or social work, programming, policy analysis, community support and/or student services.
  • Required to hold a valid drivers license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.
  • Must pass background check and DMV clearance required.
  • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment.
  • Must be willing to assist in the event of an emergency/ natural disaster.
  • Must be willing to work occasional overtime, nights and weekends.
  • This person serves as a professional staff member on-call to provide support and assistant after-hours in the event of an emergency involving families.
  • This position requires Saturday work multiple times a quarter.
  • Must be able to provide proof of work authorization.

Nice To Haves

  • Ability to recruit, select, train, supervise and evaluate staff.
  • Master's degree preferred.

Responsibilities

  • Develops programs and services to support and create belonging among parenting students and their families.
  • Oversees parenting programs.
  • Selects, trains, supervises, and evaluates student staff.
  • Manages budget and maintains accurate records of expenditures.
  • Counsel and refers students (individually and in groups).
  • Participates in committee work within housing and with other student service offices.
  • Works cooperatively with other campus agencies such as SOAR Center, UCI Police Department (UCIPD), Counseling Center, and Health Services.
  • Assists the Family Resource Center Manager in the development and expansion of all programs and services managed out of the Family Resource Center within Student Housing.
  • Tracks national trends in parenting student needs to develop curricular responses to those needs.
  • Serves as a member of the Graduate and Family Housing and Student Housing Emergency Response Team.
  • Assists in the development of community through connecting with residents, supervising student staff, programming/curriculum development and implementation, advising groups, managing projects, and administrative duties.
  • Responds in a rational and level-headed manner in a crisis or emergency situation using effective crisis management techniques.
  • Interprets and explains University Policies to residents.
  • Organizes, implements, and assesses resident events and activities within a purposeful community development context.
  • Assists in the event of an emergency/natural disaster.
  • Serves as a professional staff member on-call to provide support and assistance after-hours in the event of an emergency involving families.

Benefits

  • Medical insurance
  • Sick and vacation time
  • Retirement savings plans
  • Access to a number of discounts and perks
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