Family Relations Specialist - Texas

Pediatrics Plus•Frisco, TX

8d•Onsite

About The Position

The Family Relations Specialist will complete the referral process for outpatient therapy and developmental preschool operations. This role involves managing the referral intake process, updating necessary systems, and requesting required paperwork. The specialist will also explain insurance benefits, discuss funding options, and schedule initial evaluations with parents for outpatient therapy and the developmental preschool. Effective and timely communication with state agencies and on-site locations is crucial for ensuring a quality referral process, including phone calls and emails. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Ability to communicate effectively and professionally with a wide variety of people.
Must be able to work with clients birth to age 21 and their families.
Strong organizational skills with attention to detail and accuracy.
Computer skills which includes a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.
Ability to handle multiple tasks in a very busy environment.
Ability to read and interpret documents such as safety rules, policies, and other company documents.
Ability to write routine reports and correspondence.
Ability to effectively present information in one-on-one and small group situations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Reports for work dressed appropriately and complies with company policies regarding the dress code.
Ability to maintain regular and punctual attendance.
Ability to complete tasks in a timely manner.
High School Diploma or equivalent.

Nice To Haves

Bachelor’s Degree

Responsibilities

Completes the referral intake process, updates necessary systems, and requests needed paperwork.
Explains insurance benefits, discusses funding options, and schedules outpatient evaluations with parents.
Schedules outpatient therapy and developmental preschool initial evaluations with parents.
Communicates effectively and timely with state agencies and on-site locations in order to ensure quality of referral process, including phone calls and emails.