Family Peer Support Specialist

Cb•Wethersfield, CT

4d•Hybrid

About The Position

The Family Peer Support Specialist (FPSS) role is a 30-hour per week position focused on providing direct support and advocacy to families. The specialist will promote family involvement in local systems of care, assist families in accessing resources and support networks, and ensure proper documentation of all activities. The role involves a mix of direct family engagement, administrative tasks, and community outreach.

Requirements

Must be a parent with a child or have experience providing assistance to someone who has mental or behavioral health needs.
Must use own transportation (car required).
Demonstrated experience in advocacy on behalf of other families and children.
Demonstrated knowledge of CTWRAP and the local systems of care in their community.
Demonstrated knowledge of supports and resources available to families in their region.
Demonstrated understanding of family directed, culturally competent family supports.
Demonstrated knowledge of technology concepts such as remote laptop systems, calendaring, email, and cell phone functionality.
Excellent verbal and written communication skills.

Nice To Haves

Bi-lingual a plus.

Responsibilities

Provide direct support and advocacy to families.
Attend meetings with families, including PPTs, CFTs, and other necessary gatherings.
Consult with families about available resources and assist in obtaining them, including connecting them with the FAVOR network.
Provide direct services and support for families referred by Care Coordination to promote their Plan of Care.
Regularly attend and support families at their Child and Family Team Meetings in partnership with care coordinators.
Maintain a caseload of approximately 15 families.
Maintain and submit appropriate records in a secure, confidential, and timely manner, documenting all activities on behalf of each family.
Participate in outreach efforts with providers to facilitate referrals, promote family involvement, and promote FAVOR initiatives.
Attend scheduled supervisory meetings, monthly community collaborative meetings, staff meetings, and other meetings required by FAVOR.
Provide technical assistance to local systems of care collaboratives in areas of family support, advocacy, cultural sensitivity, and strategies for proactive involvement.
Maintain and submit reports on time as required, including bi-weekly summaries of daily work activities, monthly caseload summaries, bi-weekly timecard approvals, and family intake and discharge data.
Maintain organized family files, including intake and discharge forms, release of information forms, meeting summary notes, school records, and doctor's notes.