Family Peer Support Specialist - Mental Health 606

Telecare Corporation•Los Angeles, CA

About The Position

Family Peer Support Specialists engage, inspire, and encourage participants and their families, families of choice, and natural supports to support participants’ recovery plans. They provide supporters with information, education, and resources to help them support their loved one, whether the person lives independently or in the family home. As members of an integrated service team, they promote Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS), recognizing, understanding, respecting, and integrating participants’ and supporters’ viewpoints and preferences into services and self-help programming. They also respond to behavioral-health emergencies using high-level engagement and de-escalation skills to support a least restrictive environment. This full-time role is based at Telecare Magnolia House–USC Campus in Los Angeles, California, a 16-bed crisis residential program providing short-term, 24/7 services for adults aged 18 and over. The program helps people in acute psychiatric distress avoid inpatient hospitalization, emergency services, and incarceration; regain stability in a safe, homelike environment; work toward longer-term recovery goals; and establish links to stable housing and ongoing treatment. The listed schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. The expected starting wage is $23.00, with geographic differentials and starting pay commensurate with relevant experience above the minimum requirements.

Requirements

High school diploma or GED.
Maintain peer certification throughout employment. In California, obtain Medi-Cal Peer Support Specialist Certification through CalMHSA within 120 days of hire and maintain it throughout employment.
Demonstrated lived experience as a parent or primary caregiver of a person with behavioral health care needs.
At least one year of full-time experience, or its part-time equivalent, working in a program serving persons with mental disabilities.
At least 18 years of age.
CPR, First Aid, and hands-on Crisis Prevention Institute (CPI) certifications on the date of employment or before providing direct client care, maintained throughout employment.
Valid and current driver’s license and personal vehicle insurance listing the employee as a driver.
Willingness to use a company vehicle to drive clients.
Successful completion of applicable post-offer physical examination, two-step PPD tuberculosis test, criminal background clearances, excluded-party sanctions, and degree or license verification.
If driving is required, maintain a valid driver’s license, motor vehicle clearance, and proof of auto insurance throughout employment.

Responsibilities

Engage, inspire, and encourage participants, their families, families of choice, and natural supports to actively support participants’ recovery plans.
Provide supporters with information, education, and resources to help them support their loved one, whether the person lives independently or in the family home.
Work as part of an integrated service team to promote and reinforce Telecare’s Recovery Culture and integrate participants’ and supporters’ viewpoints and preferences into services and self-help programming.
Respond to behavioral-health emergencies with engagement and de-escalation skills to support a least restrictive environment.
Use the company vehicle to drive clients to appointments, groups, and other activities.

Benefits

Paid time off for eligible employees working 20 or more hours per week, with prorated accrual for part-time schedules and annual carryover up to set caps.
Nine paid holidays.
Shift differentials for hourly staff: 6% for PM shifts and 10% for NOC shifts; weekend differentials of 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
Free continuing education units (CEUs).
Free supervision for BBS Associate License.
Coaching and mentorship.
Online university tuition discount.
Company scholarships.
Medical insurance.
Vision insurance.
Dental insurance.
401(k).
Employee Stock Ownership Plan.