Family Peer Support Specialist - Mental Health 606

LC0606-Telecare Magnolia House•Los Angeles, CA

About The Position

The Family Peer Support Specialist engages, inspires, and encourages participants, their families, families of choice, and natural supports to actively support participants’ recovery plans. The specialist provides supporters with information, education, and resources so they can better support their loved one, whether that person lives independently or in the family home. As part of an integrated service team, the specialist promotes and reinforces Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS). This approach recognizes, understands, respects, and integrates each participant’s and supporters’ perspectives and preferences into services and self-help programming. The specialist also responds to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment during behavioral health emergencies. The position is full-time, Monday through Friday, from 7:00 AM to 3:30 PM. The expected starting wage is $23.00; geographic differentials apply, and starting pay is commensurate with relevant experience above the minimum requirements. The role is associated with a short-term, 24/7 crisis residential program serving adults ages 18 and older at Telecare Magnolia House on the USC Campus in Los Angeles. The program provides a safe, homelike environment for people in acute psychiatric distress, with the goal of helping them avoid inpatient hospitalization, emergency services, and incarceration, regain stability, work toward longer-term recovery goals, and connect with stable housing and ongoing treatment.

Requirements

High school diploma or GED.
Peer certification must be maintained throughout employment.
For California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA within 120 days of hire and maintain it throughout employment.
Demonstrated lived experience as a parent or primary caregiver of a person with behavioral health care needs.
At least one year of full-time experience, or its part-time equivalent, working in a program serving persons with mental disabilities.
At least 18 years of age.
CPR, First Aid, and Crisis Prevention Institute (CPI) certification through a hands-on course, either on the date of employment or before providing direct client care; certifications must remain current throughout employment.
Valid and current driver’s license and personal vehicle insurance with the employee listed as a driver.
Willingness to use the company vehicle to transport clients.
Successful completion of applicable post-offer physical examination, two-step PPD tuberculosis test, criminal background clearances, excluded-party sanctions, and degree or license verification.
Additional regulatory, contractual, or local requirements may apply.

Responsibilities

Engage, inspire, and encourage participants, their families, families of choice, and natural supports to actively support participants’ recovery plans.
Provide supporters with information, education, and resources to help them support their loved one.
Work as part of an integrated service team to promote and reinforce Telecare’s Recovery Culture and the Recovery Centered Clinical System.
Recognize, understand, respect, and integrate participants’ and supporters’ perspectives and preferences into services and self-help programming.
Respond to critical situations using engagement and de-escalation skills to support a least restrictive environment during behavioral health emergencies.
Use the company vehicle to drive clients to appointments, groups, and other activities.

Benefits

Paid time off for eligible employees working 20 or more hours per week, with accrual each pay period, prorated accrual for part-time schedules, and annual carryover up to set caps.
Nine paid holidays.
Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift.
Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC.
Free continuing education units.
Free supervision for BBS Associate License.
Coaching and mentorship.
Online University tuition discount and company scholarships.
Medical, vision, and dental insurance.
401(k).
Employee Stock Ownership Plan.