Family Peer Support Specialist

MonarchRaleigh, NC
Hybrid

About The Position

Develops person-and-family centered relationships with children and families receiving services using positive approaches that promote health and wellness. Articulates lessons learned from his/her own experience parenting a child or adolescent with social/emotional or behavioral challenges. Engages parents/caregivers to emphasize the importance of creating safe and secure home environments for children and others defined as “family.” Assists the family in identifying precursors and antecedents to past crises and encourages the family to work in collaboration with their chosen supports to prevent future crises from occurring. Assists the parent/caregiver, youth and other members of the family in making informed choices regarding their care, services and other life decisions. Works with identified families, parents/caregivers to increase Monarch’s understanding of the family’s strengths, needs, preferences and vision. Collaborates with the child/family and interdisciplinary treatment team to develop person-family centered treatment plans and crisis plans. Convey observations and key issues to Monarch supervisors and other “need-to-know” treatment team members in accordance with rules that govern the release and exchange of confidential information. Emphasizes the value of creating connections and social supports within the community. Engages community systems, including schools, healthcare providers, family and youth organizations to improve the health of families. Participates in meetings and/or conferences to share parental and professional experiences, and to educate stakeholders on effective strategies for advocating for children and families. Attend and actively participate in meetings and training as required. Maintain current licensure and certification in all agency, state and federal training requirements. Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. Demonstrate knowledge of emergency procedures and assist in crisis situations. Complete all other relevant responsibilities as assigned by the supervisor. Driving and travel may be required.

Requirements

  • High School Diploma
  • Certified Family Peer Specialist - National Federation of Families
  • Drivers License (Valid)
  • Lived experience as a caregiver of a child or youth with behavioral health challenges.
  • Completion of Family Peer Support training and ability to obtain National Certification within 12 months of hire.
  • Knowledge of behavioral health systems, community resources, and family advocacy.
  • Strong communication, engagement, and problem-solving skills.
  • Ability to work independently and collaboratively in community settings.

Nice To Haves

  • Trauma-Informed Care
  • Motivational Interviewing (MI)
  • WRAP (Wellness Recovery Action Plan)
  • System of Care Principles
  • Family Journey Assessment

Responsibilities

  • Develops person-and-family centered relationships with children and families receiving services using positive approaches that promote health and wellness.
  • Articulates lessons learned from his/her own experience parenting a child or adolescent with social/emotional or behavioral challenges.
  • Engages parents/caregivers to emphasize the importance of creating safe and secure home environments for children and others defined as “family.”
  • Assists the family in identifying precursors and antecedents to past crises and encourages the family to work in collaboration with their chosen supports to prevent future crises from occurring.
  • Assists the parent/caregiver, youth and other members of the family in making informed choices regarding their care, services and other life decisions.
  • Works with identified families, parents/caregivers to increase Monarch’s understanding of the family’s strengths, needs, preferences and vision.
  • Collaborates with the child/family and interdisciplinary treatment team to develop person-family centered treatment plans and crisis plans.
  • Convey observations and key issues to Monarch supervisors and other “need-to-know” treatment team members in accordance with rules that govern the release and exchange of confidential information.
  • Emphasizes the value of creating connections and social supports within the community.
  • Engages community systems, including schools, healthcare providers, family and youth organizations to improve the health of families.
  • Participates in meetings and/or conferences to share parental and professional experiences, and to educate stakeholders on effective strategies for advocating for children and families.
  • Attend and actively participate in meetings and training as required.
  • Maintain current licensure and certification in all agency, state and federal training requirements.
  • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
  • Demonstrate knowledge of emergency procedures and assist in crisis situations.
  • Complete all other relevant responsibilities as assigned by the supervisor.
  • Driving and travel may be required.

Benefits

  • generous PTO
  • full health coverage
  • retirement
  • flexible spending plans
  • employee support resources
  • virtual care
  • student loan forgiveness
  • exclusive discounts
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service