Family Partner

Brockton Area Multi-Servi•Brockton, MA

1d•Hybrid

About The Position

BAMSI's Community Service Agency (CSA) program supports families raising youth with serious emotional disturbance (SED). The program partners with caregivers to strengthen their ability to navigate complex systems, build confidence in parenting, and reduce reliance on inpatient or residential services. As a Family Partner, your lived experience helps families feel understood, supported, and empowered. You play a key role in ensuring caregivers’ voices are heard and that families are equipped to advocate for their children and navigate complex systems successfully.

Requirements

Must have lived experience as a parent/caregiver of a youth with special needs
Experience with youth with mental health needs strongly preferred
High School Diploma or GED and minimum 2 years’ experience with children/adolescents/TAY
Associate degree in a human services field and 1 year relevant experience
Bachelor’s degree in a human services field and 1 year relevant experience
Experience navigating child- and family-serving systems (schools, behavioral health, etc.)
Strong communication, organizational, and interpersonal skills
Ability to engage families without judgment and build trusting relationships
Knowledge of community resources and culturally responsive services
Ability to support families in crisis and high‑stress situations
Team‑oriented with the ability to work independently in the field
Valid driver’s license and reliable transportation required

Responsibilities

Provide guidance, coaching, and support to caregivers navigating their child’s needs and services
Help caregivers articulate youth strengths, needs, and goals within the Care Planning Team (CPT)
Engage families in home and community‑based activities aligned with Individual Care Plans
Support caregivers in developing self‑care strategies and connecting to peer supports and resources
Attend meetings (IEPs, treatment teams, hospital discharges, etc.) and assist with transition planning
Participate in and, when appropriate, facilitate Care Planning Team meetings
Conduct weekly in‑person home visits and provide ongoing telephone support
Provide transportation to families as needed
Maintain professional boundaries and ethical standards at all times
Participate in weekly supervision (administrative, clinical, and group supervision)
Complete timely and accurate documentation including progress notes and treatment goals