Family Partner - Part Time

Riverside Community Care•Milford, MA

About The Position

The Family Partner is an integral member of the interdisciplinary Mobile Crisis Intervention (MCI) component of the Community Behavioral Health Center (CBHC). MCI provides crisis and behavioral health assessment, intervention, and stabilization services 24 hours per day, seven days per week, year-round, for individuals of all ages experiencing a behavioral health crisis. Its mission is to respond rapidly, assess effectively, and provide treatment that promotes recovery, ensures safety, and stabilizes the crisis so the person can receive appropriate services in the community or, when medically necessary, inpatient or 24-hour diversionary care. Drawing on lived experience as a caregiver of a youth with special needs and/or behavioral health needs, the Family Partner builds trust, fosters connection, and supports family empowerment. The role supports welcoming, responsive MCI services for families experiencing behavioral health and/or substance use crises. This is a part-time position of 24 hours per week, scheduled Thursday through Saturday from 12 p.m. to 8 p.m. Pay is $22.94 per hour, with additional pay of $1 for CPS and $2 for CARC.

Requirements

  • Must be a parent with lived experience navigating the special education, DCF, DMH, DDS, or mental health service delivery system on behalf of their child; applicants who do not demonstrate this experience cannot be considered.

Responsibilities

  • Provide advocacy, encouragement, education, and practical support to families throughout the MCI process.
  • Co-respond with the MCI Clinician to participate in mobile crisis intervention with youth and their families.
  • Provide follow-up crisis stabilization services and support families in navigating the behavioral health system.
  • Provide brief interventions addressing behavior and safety.
  • Assist in identifying and accessing appropriate resources.
  • Participate in the referral and coordination process.
  • Collaborate with families to promote engagement and support transitions to ongoing services.
  • Strengthen families’ advocacy skills and build confidence in supporting their child’s well-being and development.

Benefits

  • Comprehensive health insurance options
  • Dental insurance
  • Vision insurance
  • Medical and dependent-care flexible spending accounts
  • Twelve paid holidays
  • Vacation, personal, and sick time accruals
  • 403(b) retirement savings plan with employer match
  • Employee Assistance Plan and Travel Assistance Plan
  • Employee referral bonus
  • Discounts to movie theaters, sporting events, and entertainment events
  • YMCA discount: 10% off a monthly membership and 50% off the joiner’s fee
  • Professional development opportunities
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service