Family Partner - Part Time

Riverside Community Care•Milford, MA

About The Position

The Family Partner is an integral member of the interdisciplinary Mobile Crisis Intervention (MCI) team within the Community Behavioral Health Center. Drawing on lived experience as a caregiver of a youth with special needs and/or behavioral health needs, the Family Partner builds trust, fosters connection, and supports family empowerment. The role helps deliver welcoming, supportive, and responsive MCI services to families experiencing a behavioral health and/or substance use crisis. The Family Partner provides advocacy, encouragement, education, and practical support throughout the MCI process; co-responds with an MCI Clinician during mobile crisis interventions with youth and families; and provides follow-up crisis stabilization and support navigating the behavioral health system. The position also assists families in identifying and accessing resources, participates in referrals and coordination, and supports engagement and transitions to ongoing services. This part-time position is 24 hours per week, Thursday through Saturday, 12 p.m. to 8 p.m. Pay is $22.94 per hour, with an additional $1 for CPS and $2 for CARC. Applicants must be a parent with lived experience navigating special education, DCF, DMH, DDS, or mental health service delivery systems on behalf of their child; applicants without this experience cannot be considered.

Requirements

Must be a parent with lived experience navigating special education, DCF, DMH, DDS, or mental health service delivery systems on behalf of their child.
Excellent communication, interpersonal, organizational, and time-management skills.
Basic computer fluency, including Microsoft Office.
Valid driver’s license, safe driving record, and access to a reliable vehicle to transport consumers as necessary.
Either an associate or bachelor’s degree in Human Services or a related field and one year of experience supporting youth and families in a similar role, or a high school diploma/GED and two years of such experience.
Experience as a caregiver of a youth with special needs, preferably a youth with mental health needs.
Experience navigating behavioral health and family-serving systems of care.

Responsibilities

Provide advocacy, encouragement, education, and practical support to families throughout the MCI process.
Co-respond with the MCI Clinician to provide mobile crisis intervention to youth and their families.
Provide follow-up crisis stabilization services and help families navigate the behavioral health system.
Provide brief interventions addressing behavior and safety.
Assist families in identifying and accessing appropriate resources.
Participate in referral and coordination processes.
Work collaboratively with families to promote engagement and support transitions to ongoing services.
Strengthen families’ advocacy skills and confidence in supporting their child’s well-being and development.

Benefits

Healthcare, dental, and vision insurance options
Medical and dependent-care flexible spending accounts
Twelve paid holidays
Vacation, personal, and sick time accruals
Tax-deferred 403(b) retirement savings plan with employer match
Employee Assistance Plan and Travel Assistance Plan
Employee referral bonus for referrals resulting in hiring
Discounts to movie theaters, sporting, and entertainment events
Employee YMCA discount: 10% off a monthly membership and 50% off the joiner’s fee
Professional development opportunities