Family Partner - Intensive Home-Based Therapeutic Care

Open Sky Community Services • Worcester, MA

102d • $22 - $25

About The Position

Open Sky's Intensive Home-Based Therapeutic Care serves youth and young adults ages 6–22 who are experiencing emotional challenges and/or are part of multi-stressed families. The program provides flexible, individualized in-home support whose intensity adapts to the needs of each youth and family.

The Family Partner is a team member who brings lived experience as a parent, caregiver, or family member who has navigated child-serving systems, such as behavioral health, education, child welfare, or juvenile justice. This firsthand experience helps build trust, foster hope, and empower families as they work toward stability and recovery. The role supports parents and caregivers in understanding and navigating systems of care, building advocacy skills, and gaining confidence in decision-making. The Family Partner collaborates with youth, caregivers, clinicians, schools, and other providers to integrate peer and family support into care; works with families on goals, crisis planning, and problem-solving; supports youth communication and relationships; and models recovery, self-advocacy, and system navigation.

The listed pay range is $22.07–$24.81 per hour. Open Sky describes itself as a trauma-informed organization committed to inclusion, diversity, racial equity, and continuous learning, with more than 1,300 professionals serving communities across Central Massachusetts and beyond.

Requirements

• Lived experience as a parent, caregiver, guardian, grandparent, or foster care parent supporting a person with mental health challenges.
• High school diploma, GED, or equivalent.
• Valid driver's license and acceptable driving record.
• Experience accessing mental health or related services.
• Reliability, willingness to learn, and openness to new opportunities.

Responsibilities

• Use lived experience to help parents and caregivers understand and navigate systems of care, strengthen advocacy skills, and develop confidence in decision-making.
• Collaborate with youth, caregivers, clinicians, schools, and other service providers to integrate peer and family support into all aspects of care.
• Partner with families in goal development, crisis planning, and problem-solving, offering perspective grounded in personal experience and recovery.
• Support youth in building communication skills and strengthening relationships with family members, friends, natural supports, and providers.
• Promote hope, normalization, and empowerment by modeling recovery, self-advocacy, and system navigation through lived experience.

Benefits

• Professional development and training opportunities.
• Generous paid time off: 29 days in the first year, including 12 paid holidays; 32 days in the second year; and a current maximum of 43 days.
• Tuition reimbursement for higher education and reimbursement for a variety of Human Services certifications.
• Medical, dental, and vision insurance with prescription plan.
• 403(b) retirement plan with employer match.
• Life insurance fully paid by the employer.
• Eligible employer for the Public Student Loan Forgiveness Program.
• Individual and group supervision.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED