Family Navigator - Community Services

Marshall HealthHuntington, WV
Hybrid

About The Position

The Family Navigator - Community Services role involves assessing the needs of mothers and families in relation to their environment, determining the level of mental health/substance abuse care required, and administering assessment tools. This position chairs family treatment and service plan teams, develops treatment plans, monitors client progress, and advocates for clients to ensure adequate services. The role also includes providing direct services in the community, arranging transportation, collaborating with community agencies, coordinating services across involved agencies, locating missing clients, conducting home visits, and documenting all activities for program evaluation.

Requirements

  • Assessment of client and family needs.
  • Determination of mental health/substance abuse care levels.
  • Administration of functional and other assessment tools.
  • Chairing family treatment and service plan teams.
  • Development of treatment plans and reviews.
  • Monitoring client progress.
  • Assisting clients in accessing services.
  • Advocacy for client services.
  • Provision of direct community-based services.
  • Arranging transportation for appointments.
  • Collaboration with community agencies.
  • Coordination of client and family services.
  • Outreach to locate missing clients.
  • Conducting home visits.
  • Timely documentation of activities.
  • Data completion for program evaluation.

Responsibilities

  • Assesses mother and family needs in relationship to the environment.
  • Provides assistance in determining the level of mental health/substance abuse care needed by the client and family.
  • Administers the functional and other assessment tools outlined in the Program Description Plan.
  • Chairs the family treatment and service plan team and develops the final product and subsequent reviews.
  • Monitors client progress and assists clients in accessing services from other providers.
  • Determines the adequacy and effectiveness of auxiliary services and serves as an advocate when services are deemed inadequate.
  • Provides direct services to client and family as treatment needs dictate in the community.
  • Arranges for or provides transportation to needed health care and support system appointments.
  • Works closely with community agencies and consumers to further develop support services and substance abuse treatment services in the community.
  • Coordinates client and family services throughout the agencies involved in the project.
  • Provides outreach search to locate missing clients.
  • Conducts two home visits per month per client.
  • Documents all activities in a timely manner.
  • Completes data for program evaluation purposes.
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