Family Liaison Director

JM Huber Corporation•Atlanta, GA

21h

About The Position

For more than 140 years, J.M. Huber Corporation has balanced long-term business success with the enduring values of family ownership, stewardship, and principled leadership. As the organization evolves for future generations, Huber is modernizing and elevating how it serves and engages its family shareholders. The Family Liaison Director is a rare and highly visible opportunity to shape the future of the Huber family experience. Acting as a trusted advisor, relationship steward, and strategic integrator, this leader will strengthen connectivity across the Huber family, J.M. Huber Corporation, and an external wealth advisory partner. The role will help create a modern family office-style experience that integrates owner relations strategy, governance support, next-generation engagement, and personalized service delivery into a seamless and differentiated experience. Success is defined by seamlessly aligning family needs with corporate capabilities and the wealth advisor’s portfolio of services, delivering a modern, scalable family office model that sustains long-term engagement and stewardship.

Requirements

10–15 years of professional experience
5+ years in family office, wealth management, or financial services
Experience working with high-net-worth individuals or complex stakeholder groups
Proven ability to operate in ambiguous, high-discretion environments
Strategic thinker with the ability to translate vision into execution
Strong financial acumen and comfort navigating wealth-related topics
Exceptional relationship management and communication skills
Demonstrated ability to lead cross-functional programs and external partners
High level of discretion and judgment

Nice To Haves

A trusted advisor who builds credibility quickly
A connector who aligns diverse stakeholders
A program leader who brings structure without losing flexibility
A service-oriented leader who anticipates needs and elevates experiences
A thought partner who helps shape the future of how the family engages with the enterprise

Responsibilities

Lead the design, implementation, and continuous improvement of the Family Office Services program
Own the end-to-end family experience, ensuring consistency, quality, and a high-touch service model
Partner with the CFO to define priorities, track performance, and deliver measurable outcomes
Build trusted relationships across a multi-generational shareholder base and serve as a primary point of contact for family members
Support and enhance family governance engagement and participation
Act as the central orchestrator between family members, internal teams, and the wealth advisor to ensure seamless service delivery
Educate and guide family members on the wealth advisor’s services, fostering understanding and increasing engagement to maximize value for the family
Translate complex financial and operational topics into clear, actionable insights for family members
Manage the relationship with the wealth advisor, ensuring that performance expectations are met and service excellence is delivered
Drive accountability and resolve issues to maintain a best-in-class experience
Oversee critical processes including Shareholder Management System (SMS), dividends, and reporting
Collaborate across Finance, IT, Legal, and other functions to ensure operational excellence