Family Hub Facilitator

KCR Community Resources•Kelowna, BC

9d•CA$24 - CA$26•Hybrid

About The Position

KCR Community Resources is seeking a Family Hub Facilitator to join their Family Services team. This temporary position, covering maternity leave, focuses on creating welcoming spaces for families, connecting them with community resources, and supporting child and caregiver development. The role involves planning activities, providing one-on-one support, assisting with outreach, and working collaboratively within a team dedicated to strengthening families. The position requires flexibility to work between KCR Family Hub locations in Kelowna and West Kelowna, based on program and staffing needs. Ideal candidates will possess strong relationship-building and communication skills, knowledge of community resources, an understanding of child development and family dynamics, and a genuine interest in working with diverse families.

Requirements

Minimum of 3 years of recent related experience.
Knowledge of community resources and agencies, with experience in utilizing them for participant benefit.
Familiarity with cultural safety for Indigenous and Immigrant families.
Strong interpersonal, verbal, and written communication skills.
Proficiency in computer literacy.
Understanding of infant/child development and family dynamics.
Ability to manage multiple tasks and projects in a fast-paced environment.
Ability and willingness to work between the Kelowna and West Kelowna Family Hub locations as required.
Availability to work select weekends and flexible hours.
Valid BC Driver’s license required.

Nice To Haves

Bachelor’s degree in Humanities, Social Work, Child and Youth Care, or related field preferred.
Standard First Aid with CPR certification is an asset.

Responsibilities

Plan and prepare activities and theme days to promote healthy child development.
Welcome families to the Hub Centre and community events, fostering a safe and warm environment.
Work across both the Kelowna and West Kelowna Family Hub locations based on operational and program needs.
Collaborate with the team to organize outreach events accessible to families.
Provide one-on-one support to families, offering information, referrals, and assistance in accessing community services.
Assist in volunteer recruitment and engagement.
Maintain cleanliness and sanitation of toys, equipment, and shared spaces.
Prepare monthly calendars of events and activities.
Assist in collecting and compiling monthly statistics for reporting.
Ensure participant consent for any photos used on social media platforms.
Contribute to social media posts promoting Hub services.
Attend team meetings and professional development opportunities.
Perform other duties as assigned.