About The Position

A wonderful bilingual family in Atherton is seeking an experienced Family Executive Assistant / Household Operations Manager to oversee the daily operations of their home. This is an executive support and household management position—not a traditional childcare role. The ideal candidate is highly organized, proactive, detail-oriented, tech-savvy, and enjoys creating systems that keep a busy household running smoothly.

Requirements

  • 5+ years of experience as an Executive Assistant, Family Assistant, Household Manager, or similar role
  • Fluent in both Mandarin and English
  • Exceptional organizational and multitasking skills
  • Strong attention to detail with outstanding follow-through
  • Tech-savvy with a willingness to learn new systems and automation tools
  • Excellent problem-solving skills with the ability to work independently
  • Calm, professional, and emotionally mature with a positive, can-do attitude
  • Able to remain composed under pressure and manage multiple priorities with confidence
  • Receptive to direct feedback and adaptable in a fast-paced environment
  • High level of integrity, discretion, and professionalism
  • Enjoy working around children (childcare is minimal)
  • Must be legally authorized to work in the United States. We welcome U.S. citizens, Green Card holders, candidates eligible for H-1B transfer sponsorship, and individuals with other valid U.S. work authorization.

Responsibilities

  • Manage household operations and daily logistics
  • Coordinate vendors, contractors, and household staff
  • Manage calendars, appointments, and family schedules
  • Coordinate children's school activities and logistics
  • Assist with travel planning and reservations
  • Research, purchasing, and special projects
  • Draft emails and communicate professionally on behalf of the principals
  • Utilize technology and automation tools to improve efficiency
  • Provide occasional after-hours support for urgent matters

Benefits

  • Health Insurance
  • Paid Time Off
  • Competitive salary based on experience
  • Long-term opportunity with a respectful, collaborative family
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