Family Engagement Specialist (26-27)

KIPP Texas Public Schools • San Antonio, TX

4d

About The Position

The Family Engagement Specialist is a school-based position on the School Operations Team. The role helps ensure students and families are positioned to engage in learning every day by building strong family relationships and providing exceptional customer service. The specialist supports attendance, re-enrollment, family communications, school events, and community relationships, working with students, families, school staff, and school leadership.

Requirements

• Bilingual in English and Spanish.
• Demonstrated commitment to the KIPP Texas mission and core values, with willingness to go above and beyond to meet the needs of students, families, and staff.
• Strong project and time management skills, including the ability to plan backward, manage multiple priorities with attention to detail, and deliver timely, consistent results.
• Experience managing and entering data.
• Humility and a customer-service mindset.
• Urgency, proactive problem-solving, and ability to make decisions quickly.
• Ability to establish relationships and communicate effectively.

Responsibilities

• Partner with students, staff, and parents to support daily student attendance.
• Orient new and existing families to attendance expectations.
• Make daily attendance calls, document attendance changes, and capture and share relevant information provided by families.
• Participate in weekly attendance check-in meetings with school leadership, taking on increasing responsibilities over time.
• Partner with families and students when additional attendance support is needed.
• Support families through the re-enrollment process.
• Complete application verification calls and update the application system as needed.
• Assist with planning school events and activities.
• Partner with other schools to support families through school transitions.
• Review and submit student attrition data reports, identify trends, and work with school leadership to improve attrition rates.
• Implement and lead parent involvement programs to encourage family engagement.
• Manage translation of family communications and parent meetings.
• Capture pictures and videos at school events and manage school communication platforms.
• Ensure parent-facing materials are readily available.
• Schedule parent meetings with appropriate team members.
• Build relationships with community partners to increase brand awareness.
• Monitor and review parent and student feedback with the Assistant Principal of Operations, particularly feedback about non-instructional services and support.

Benefits

• Comprehensive medical, dental, and vision plans with coverage options for employees and their families.
• Competitive vacation and flexible paid time off policies.
• Paid family leave.
• Flexible spending account or high-yield HSA.
• Employee assistance programs.
• Employee-paid legal plans, LifeLock identity protection, life insurance, and disability insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed