Family Engagement Specialist

Action For Children • Columbus, OH

8d • Hybrid

About The Position

Action for Children is seeking an individual to join its Family and Community Engagement team as a Family Engagement Specialist. The ideal candidate will have a desire to contribute to a place and profession which values collaboration, diversity, growth, and respect for all people. They will demonstrate the ability to be highly motivated, creative, and flexible, and be committed to the overall success of the program and team. This position requires the individual to have highly developed attention to detail, strong organizational and communication skills, and have a proactive approach to identify and work around obstacles to success.

Requirements

• Bachelor’s Degree in Early Childhood, Human Development & Family Studies, Human Ecology, or a related field
• Exposure to the early care and education field
• Proficiency with technology and experience with Microsoft Office Suite
• Previous experience working with electronic data management/database systems
• Ability to work with families of various backgrounds and cultures
• Working knowledge of local and state community resources
• Customer service expertise
• Understanding of how intersecting systems of racial, gender, and class discrimination shape conditions for early childhood educators, childcare programs, and the children and families they serve

Responsibilities

• Provide information, resources, and referrals to families seeking quality early learning opportunities, leveraging knowledge of early childhood education.
• Assess customer needs and utilize a database system along with community resources to effectively meet each client’s needs.
• Communicate with clients and provide relevant information through in-person meetings, telephone calls, or email.
• Learn and manage a database system to ensure accurate, consistent, and updated information, tracking progress toward program goals.
• Collaborate with team members to organize and participate in community outreach events to raise awareness of program services.
• Support our on-site Resource Room and Early Learning Kits initiative.
• Research and conduct community outreach to share all aspects of AFC’s work.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level