Family Engagement Manager

Child Focus • Cincinnati, OH

19h • Onsite

About The Position

Child Focus is seeking a compassionate and dedicated professional with a passion for supporting young children and families to serve as Family Engagement Manager. This position provides supervision and leadership to assigned Family Engagement Team members and oversees compliance with all applicable family engagement standards and program requirements. Responsibilities include hiring, onboarding, and supporting Family Engagement staff, as well as coordinating and facilitating bi-weekly onboarding sessions. The Family Engagement Manager monitors, tracks, and analyzes statistical and programmatic goals to support continuous quality improvement and positive outcomes for children and families. This position also organizes the recruitment of Policy Council members, ensures compliance with Head Start Performance Standards, serves as a member of the Council, and presents monthly program updates. Additionally, the Family Engagement Manager coordinates volunteer services for the Early Head Start and Head Start programs and fosters meaningful partnerships throughout the community to strengthen services for children and families. The role represents Child Focus on local, state, and national boards, councils, and committees that advance and support issues impacting the children and families served.

Requirements

• Must have no history of substantiated child abuse or neglect findings and have a satisfactory criminal record check in accordance with state and federal guidelines.
• Must possess a valid driver's license, good driving record, have reliable transportation, and meet insurance coverage criteria.
• Must register with OCCRRA upon hire.
• Bachelor's Degree in Social Work or related field.
• 2 years related experience.

Nice To Haves

• Strong leadership and team-building skills with the ability to supervise, coach, and support staff.
• Ability to build trusting relationships with children, families, staff, and community partners.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience using data to monitor outcomes and guide decision-making.
• Commitment to family-centered and strengths-based practices.
• Knowledge of community resources and ability to connect families to supports.
• Ability to collaborate effectively across departments and with external partners.
• Demonstrated problem-solving and conflict resolution skills.
• Ability to maintain professionalism, discretion, and confidentiality.
• Experience facilitating meetings, presentations, and group discussions.
• Commitment to compliance, quality improvement, and continuous learning.
• Ability to adapt to changing priorities and program needs.
• Cultural responsiveness and ability to work effectively with diverse populations.
• Initiative, accountability, and strong follow-through.
• Passion for supporting positive outcomes for young children and families.
• Familiarity and knowledge of local community social services is preferred.

Responsibilities

• Provide supervision and leadership to assigned Family Engagement Team members.
• Oversee compliance with all applicable family engagement standards and program requirements.
• Hire, onboard, and support Family Engagement staff.
• Coordinate and facilitate bi-weekly onboarding sessions.
• Monitor, track, and analyze statistical and programmatic goals to support continuous quality improvement and positive outcomes for children and families.
• Organize the recruitment of Policy Council members.
• Ensure compliance with Head Start Performance Standards.
• Serve as a member of the Council and present monthly program updates.
• Coordinate volunteer services for the Early Head Start and Head Start programs.
• Foster meaningful partnerships throughout the community to strengthen services for children and families.
• Represent Child Focus on local, state, and national boards, councils, and committees that advance and support issues impacting the children and families served.

Benefits

• Medical, vision, dental insurance, and EAP program.
• Health Savings and Flex Spending account options with agency match.
• 10 days of PTO for first-year employees and seasonal staff.
• Extended illness leave benefits.
• 403(b) retirement plan with 6% employer match.
• Federal Student Loan Forgiveness program eligibility and tuition reimbursement.
• Paid internships.
• Childcare with 25% employee discount.
• Employee wellness benefits.
• Paid Continued Education Trainings.
• Great work-life balance.
• Strong employee engagement.
• Meaningful opportunities for growth and advancement.
• Leadership is committed to promoting from within and supporting professional development.
• Growth and advancement opportunities with a strong promote-from-within culture.
• Free continuing education and professional development support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager