Family Engagement Manager

Child Focus Inc•Cincinnati, OH

1d•Onsite

About The Position

Child Focus is seeking a compassionate and dedicated professional with a passion for supporting young children and families to serve as Family Engagement Manager. This position provides supervision and leadership to assigned Family Engagement Team members and oversees compliance with all applicable family engagement standards and program requirements. Responsibilities include hiring, onboarding, and supporting Family Engagement staff, as well as coordinating and facilitating bi-weekly onboarding sessions. The Family Engagement Manager monitors, tracks, and analyzes statistical and programmatic goals to support continuous quality improvement and positive outcomes for children and families. This position also organizes the recruitment of Policy Council members, ensures compliance with Head Start Performance Standards, serves as a member of the Council, and presents monthly program updates. Additionally, the Family Engagement Manager coordinates volunteer services for the Early Head Start and Head Start programs and fosters meaningful partnerships throughout the community to strengthen services for children and families. The role represents Child Focus on local, state, and national boards, councils, and committees that advance and support issues impacting the children and families served.

Requirements

Must have no history of substantiated child abuse or neglect findings and have a satisfactory criminal record check in accordance with state and federal guidelines.
Must possess a valid driver's license, good driving record, have reliable transportation, and meet insurance coverage criteria.
Must register with OCCRRA upon hire.
Bachelor's Degree in Social Work or related field.
2 years related experience.

Nice To Haves

Strong leadership and team-building skills with the ability to supervise, coach, and support staff
Ability to build trusting relationships with children, families, staff, and community partners
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Experience using data to monitor outcomes and guide decision-making
Commitment to family-centered and strengths-based practices
Knowledge of community resources and ability to connect families to supports
Ability to collaborate effectively across departments and with external partners
Demonstrated problem-solving and conflict resolution skills
Ability to maintain professionalism, discretion, and confidentiality
Experience facilitating meetings, presentations, and group discussions
Commitment to compliance, quality improvement, and continuous learning
Ability to adapt to changing priorities and program needs
Cultural responsiveness and ability to work effectively with diverse populations
Initiative, accountability, and strong follow-through
Passion for supporting positive outcomes for young children and families
Familiarity and knowledge of local community social services is preferred.

Responsibilities

Provides supervision and leadership to assigned Family Engagement Team members.
Oversees compliance with all applicable family engagement standards and program requirements.
Hires, onboards, and supports Family Engagement staff.
Coordinates and facilitates bi-weekly onboarding sessions.
Monitors, tracks, and analyzes statistical and programmatic goals to support continuous quality improvement and positive outcomes for children and families.
Organizes the recruitment of Policy Council members.
Ensures compliance with Head Start Performance Standards.
Serves as a member of the Council.
Presents monthly program updates.
Coordinates volunteer services for the Early Head Start and Head Start programs.
Fosters meaningful partnerships throughout the community to strengthen services for children and families.
Represents Child Focus on local, state, and national boards, councils, and committees that advance and support issues impacting the children and families served.