Family Engagement Manager

Sheltering Arms•Atlanta, GA

About The Position

The Family Engagement Manager provides agency-wide leadership in family engagement, governance, parent leadership development, and implementation of the Head Start Parent, Family, and Community Engagement (PFCE) Framework. This position oversees Policy Council operations, Parent Leadership Organization (PLO) efforts, and the coordination of high-quality programming for parents and families. The Manager ensures that Family Needs Assessments (BRIDGE Assessments), family goals, referrals, and follow-up services are delivered in accordance with Head Start Performance Standards. The role also strengthens community engagement and recruitment by fostering partnerships with local organizations and representing Sheltering Arms at outreach events.

Requirements

Strong understanding of Head Start PFCE Standards and family engagement strategies.
Knowledge of trauma-informed care, cultural responsiveness, and family-centered practice.
Ability to train, coach, and support FSCs in delivering high-quality services.
Effective communication and facilitation skills for groups and public events.
Organizational skills with ability to manage multiple projects and timelines.
Ability to analyze engagement data and translate findings into program improvements.
Bachelor’s degree required in Social Work, Early Childhood Education, Child and Family Development, Public Administration, or a related field
Minimum three years of family engagement, social services, or community partnership experience required.