Family Engagement Coach

Community Action Lehigh Valley•Allentown, PA

About The Position

As a Family Engagement Coach, you'll be a vital part of a mission-driven team committed to helping families experiencing homelessness. You'll implement the Parents as Teachers (PAT) model to support early childhood development, family well-being, and strong parent-child relationships. Your days will include everything from facilitating play-based learning activities to working with case managers on family goals and supporting children's mental and emotional health. You'll be the heart behind our Family Resource Center-leading activities, keeping the space welcoming and safe, coordinating volunteers, and ensuring that every interaction with a family promotes growth, healing, and empowerment. You'll also play a key role in connecting families with essential resources and ensuring their voices are heard throughout their journey at the shelter.

Requirements

Combination of experience, empathy, and adaptability
An associate's degree in human services, early childhood education, social work, or a related field is preferred, though at least two years of relevant experience can be considered in place of formal education
At least one year of experience working with vulnerable children and families, especially within the contexts of trauma, mental health, special education, or recovery
Strong interpersonal skills, cultural competence, and the ability to build trust with families from all walks of life
Organized, able to maintain accurate records, and flexible enough to navigate a dynamic environment that may include some evenings, weekends, and on-call responsibilities
Trauma-informed approach, creative problem-solving abilities, and comfort working with technology and databases

Nice To Haves

Bilingual fluency in English and Spanish is strongly preferred to effectively support our diverse community

Responsibilities

Facilitating play-based learning activities
Working with case managers on family goals
Supporting children's mental and emotional health
Leading activities
Keeping the space welcoming and safe
Coordinating volunteers
Connecting families with essential resources

Benefits

Comprehensive Medical, Dental, Vision, And Prescription Plans!
Free Telemedicine Access to Board-Certified Doctors, Mental Health Professionals And MORE!
No Cost Concierge Services to Support You in Navigating the Healthcare System
Agency Paid Life Insurance and Long-Term Disability Insurance
Voluntary Life Insurance and Short-Term Disability Insurance options
401 (K) Retirement Plan with Matching Annual Agency Contribution of up to 7%
Additional perks and benefits including financial wellness and employee discounts!
Vacation - 15 Days: Earn More Time After 2- And 5-Year Anniversaries
2 Personal Days Annually to Use at Your Leisure
Sick - 9 Days Annually
10 Observed Holidays - Including a floating holiday of your choice!