Family Engagement Facilitator (FEF) / Family Educator (Bronx)

INCLUDEnyc•New York, NY

1d•Hybrid

About The Position

The Family Engagement Facilitator (FEF) at INCLUDEnyc focuses on educational system change, requiring an understanding of disability policies, special education, and effective family engagement for inclusive educational environments. The FEF co-leads the Family and Community Engagement (FACE) Center project for one of five NYC boroughs (specifically the Bronx), working with a borough team. This role involves collaborating with external partners to provide technical assistance, training, and coaching to stakeholders in the special education and disability community. The goal is to enhance family engagement capacity to improve educational outcomes for children with disabilities, spanning early childhood and school-age ranges. Stakeholders include families, school administrators, educators, community groups, and professionals working with children with disabilities.

Requirements

Master’s degree in education, social work, or related fields (required as per NYSED contract).
At least 4+ years of experience providing professional development and/or technical assistance.
Knowledge of the special education landscape in NYC and familiarity with NYC public schools, with experience working in one or more of the five boroughs.
Experience with educational program design and/or adult learning.
Experience in family engagement and awareness of family perspectives in educational systems.
Ability to manage complex projects with multiple deliverables and stakeholders.
Skill in navigating different perspectives, needs, and challenges when working with multiple stakeholders.
Strong written and verbal communication skills; written and verbal fluency in English required.
Strong organizational and multitasking skills with a focus on quality and continuous improvement.
Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (including Gmail, Docs, Drive, Calendar).
Willingness and ability to travel intra-day across New York City and work occasional evenings and weekends to deliver in-person services.
Commitment to INCLUDEnyc’s mission of building positive outcomes for young New Yorkers with disabilities.

Nice To Haves

Bilingual fluency preferred.
Salesforce (preferred).

Responsibilities

Serve as a dedicated borough lead for the NYS Education Department Office of Special Education (NYSED OSE) FACE Center, focusing on early childhood or school-age age groups.
Serve as a member of the NYSED OSE Educational Partnership Regional Level Team (RLT) and possibly other teams or workgroups, such as the Partnership Implementation Team (PIT), ensuring the family engagement perspective is factored into collaboration activities while effectively partnering with teams from NYSED and NYC Public Schools.
Provide expertise in research-based family engagement principles, leading educational organization (EO) implementation teams, including EO leaders, in strategic family engagement planning to meet their student outcomes and organizational goals.
Participate in the development of targeted skills groups and support plans in collaboration with NYSED Regional Partnership Centers (RPCs) and Technical Assistance Partnerships (TAPs).
Collaborate with the RPC to conduct needs assessments with identified educational organizations (EOs) to inform the development of educational programs.
Work with TAPs to determine the professional development needs of the FACE Center.
Partner with the borough’s other FEF to ensure alignment across the borough’s FACE Center team.
Mentor, train, and support new FEFs and RRSs as needed.
Support other FACE Center activities as needed.
Using NYSED's systematized process, provide targeted, discipline-specific professional development and technical assistance to various stakeholders, including families, EO staff, community groups, etc.
Develop individualized EO family engagement training and coaching plans that utilize identified frameworks aligned with support plans and targeted skills group goals and objectives.
Provide technical assistance to individual families and professionals seeking support and guidance by clarifying issues, addressing barriers, offering information, and supporting the person(s) in determining a course of action.
Collaborate with regional partners, including school leaders, staff, and educational administrators, to provide capacity-building focused on family and community engagement in schools and other educational organizations.
Cultivate and maintain school and community-based partnerships.
Participate in OSE-required meetings, training, and professional learning.
Research, identify, and provide information and resources for youth, families, and professionals.
Collect and analyze data from FACE Center activities to evaluate effectiveness.
Track and report program data as required, ensuring accurate and complete information across multiple platforms.