Family Engagement Facilitator (FEF) / Family Educator (Bronx)

INCLUDEnyc • New York, NY

58d • Hybrid

About The Position

The Family Engagement Facilitator (FEF) is a key role focused on educational system change, requiring a deep understanding of disability policies, special education, effective family engagement, and inclusive educational environments. The FEF will co-lead the Family and Community Engagement (FACE) Center project for one of NYC's boroughs, working closely with another FEF and Resource and Referral Specialists (RRS). This role involves collaborating with external partners to provide technical assistance, training, and coaching to stakeholders within the special education and disability community. The primary goal is to enhance family engagement capacity to improve educational outcomes for children with disabilities, spanning early childhood and school-age ranges. Stakeholders include families, school administrators, educators, community groups, and professionals working with children with disabilities.

Requirements

• Master’s degree in education, social work, or related fields (required as per NYSED contract).
• At least 4+ years of experience providing professional development and/or technical assistance.
• Knowledge of the special education landscape in NYC and familiarity with NYC public schools, with experience working in one or more of the five boroughs.
• Experience with educational program design and/or adult learning.
• Experience in family engagement and awareness of family perspectives in educational systems.
• Ability to manage complex projects with multiple deliverables and stakeholders.
• Skill in navigating different perspectives, needs, and challenges when working with multiple stakeholders.
• Strong written and verbal communication skills; written and verbal fluency in English required.
• Strong organizational and multitasking skills with a focus on quality and continuous improvement.
• Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (including Gmail, Docs, Drive, Calendar).
• Willingness and ability to travel intra-day across New York City and work occasional evenings and weekends to deliver in-person services.
• Commitment to INCLUDEnyc’s mission of building positive outcomes for young New Yorkers with disabilities.

Nice To Haves

• Bilingual fluency preferred.
• Salesforce proficiency (preferred).

Responsibilities

• Serve as a dedicated borough lead for the NYS Education Department Office of Special Education (NYSED OSE) FACE Center, focusing on early childhood or school-age age groups.
• Serve as a member of the NYSED OSE Educational Partnership Regional Level Team (RLT) and possibly other teams or workgroups, ensuring the family engagement perspective is factored into collaboration activities.
• Provide expertise in research-based family engagement principles, leading educational organization (EO) implementation teams in strategic family engagement planning.
• Participate in the development of targeted skills groups and support plans in collaboration with NYSED Regional Partnership Centers (RPCs) and Technical Assistance Partnerships (TAPs).
• Collaborate with the RPC to conduct needs assessments with identified educational organizations (EOs) to inform the development of educational programs.
• Work with TAPs to determine the professional development needs of the FACE Center.
• Partner with the borough’s other FEF to ensure alignment across the borough’s FACE Center team.
• Mentor, train, and support new FEFs and RRSs as needed.
• Support other FACE Center activities as needed.
• Provide targeted, discipline-specific professional development and technical assistance to various stakeholders, including families, EO staff, and community groups.
• Develop individualized EO family engagement training and coaching plans.
• Provide technical assistance to individual families and professionals seeking support and guidance.
• Collaborate with regional partners to provide capacity-building focused on family and community engagement.
• Cultivate and maintain school and community-based partnerships.
• Participate in OSE-required meetings, training, and professional learning.
• Research, identify, and provide information and resources for youth, families, and professionals.
• Collect and analyze data from FACE Center activities to evaluate effectiveness.
• Track and report program data as required, ensuring accurate and complete information across multiple platforms.

Benefits

• Compensation and benefits are subject to the terms of the collective bargaining agreement.
• Full-time, 40-hour-per-week position.
• Hybrid schedule: minimum 2 days per week in person at our Manhattan office and/or borough field sites.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level