Family Development Associate

SBCS Chula Vista•Chula Vista, CA

1d•$23

About The Position

Under the supervision of the Family Stabilization Program Coordinator & Program Director, the Family Development Associate (FDA) is responsible for performing a variety of activities to implement the Family Stabilization Program which connects families and individuals experiencing homelessness with resources and services to help meet their basic needs and establish housing plans. Services include supporting clients in locating permanent housing, connecting clients to rental assistance programs, and one-on-one case management to reduce and end homelessness in our community. Family Stabilization is committed to providing services that are trauma-informed, strength-based, person centered and empowerment oriented. Services will be in keeping with agency goals, objectives, mission and style and provided within a team framework

Requirements

High school diploma or GED equivalent, required.
Maintain all case files following confidentiality guidelines.
Intermediate or advanced knowledge in Microsoft Excel, Access, Word, PowerPoint and Outlook.
Demonstrated leadership and problem-solving abilities, training skills, creativity, and public speaking.
Ability to provide quality trauma-informed services in a fast-paced environment, specializing in crisis intervention and de-escalation, motivational interviewing, and Seeking Safety.
Ability to (re) prioritize and multi-task is a must.
Demonstrate initiative, resourcefulness, and problem-solving skills.
As part of their daily work responsibilities, employee may be required to drive an agency vehicle and transport clients therefore candidate should hold a valid driver’s license, be insurable, bondable and have a clean driving record.
Ability to work with a diverse population, possess cultural sensitivity, and maintain appropriate boundaries with clients.
Candidate is required to have reliable transportation; therefore, the candidate must successfully complete a motor history check.
Candidate must also possess and maintain a current valid California driver’s license and valid auto insurance policy.

Nice To Haves

Bachelor’s degree in social science, psychology or related field preferred.
Work or lived experience (either self or family) with homelessness or housing instability, highly desirable
Bilingual English/Spanish preferred.

Responsibilities

Provide case management, crisis intervention and safety planning support to individuals and families experiencing homelessness, including assistance with accessing services, increasing income, and finding employment
Conduct strengths-based assessments and develop service plans with clients. Ability to handle case sensitive information.
Help clients find stable housing, including interim support such as emergency shelter
Develop and implement case plans that focus on housing, income and health
Build relationships with clients, provide guidance and support and help them resolve basic needs and homeless experience
Work with other agencies and programs to refer clients for services and coordinate client care
Act as a client advocate to negotiate with individuals, programs, and landlords on behalf of clients
On occasion engage with clients outside of the office, conduct meetings with clients in parks, libraries, clinics, etc. (SBCS provides mileage reimbursement).
Complete programmatic, data entry, quality assurance, and billing reports on a variety of software programs and required databases as requested and/or required.
Conduct new client orientation
Possess and maintain relationships and strong communication with community partners and landlords
Develop and maintain outreach and linkages to appropriate services in the community.
Collect data, input case notes, and maintain case records and client files in required databases as required by SBCS and its funding sources.
Organize and update referral systems
Attend and participate in staff & team meetings.
Attend all agency required meetings and trainings
Other duties as assigned

Benefits

SBCS offers competitive pay and additional benefits for full-time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions.

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