Family & Community Engagement Associate

LA's BESTLos Angeles, CA
$26 - $37Hybrid

About The Position

LA’s BEST is a public/private partnership between the City of Los Angeles, the Los Angeles Unified School District (LAUSD), and the private sector, working together to provide safe, engaging, and enriching afterschool programming for elementary school students. Established 38 years ago, LA’s BEST serves children in neighborhoods with the greatest needs but the fewest resources, ensuring access to meaningful learning experiences beyond the school day. Through this public-private partnership, LAUSD operates the program, the City of Los Angeles provides crucial public support, and the nonprofit entity advocates for funding and resources. This shared commitment allows LA’s BEST to provide high-quality enrichment activities that nurture academic growth, social-emotional well-being for students while also supporting working families across Los Angeles. At LA’s BEST, we believe that diversity fuels innovation, creativity, and success. We are committed to fostering an inclusive workplace where every individual's unique perspectives, backgrounds, and experiences are valued and celebrated. As we continue to grow and evolve, we are dedicated to building a team that reflects the diversity of the communities we serve. We encourage applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socioeconomic backgrounds. Join us in our mission to create an environment where everyone feels empowered to thrive and contribute their best work. Your voice matters, and we invite you to bring your authentic self to our team.

Requirements

  • Bachelor's degree in Communications, Public Relations, Nonprofit Management, Education, Community Engagement, or a related field is required.
  • Minimum of two years of experience coordinating community engagement, family engagement, volunteer management, partnership activities, or related work.
  • Experience coordinating meetings, events, or site visits involving multiple stakeholders.
  • Demonstrated ability to manage multiple projects and deadlines simultaneously.
  • Excellent written and verbal communication skills.
  • Strong organizational and relationship management skills.
  • Experience working with schools, nonprofit organizations, volunteers, or community-based organizations required.

Responsibilities

  • Manage collaboration with the Central Operations LAUSD office to coordinate private and public partner engagement with the LA's BEST program.
  • In support of the CEO, Public Partnership & Policy and Development departments, coordinate site visits for corporate partners, foundation representatives, elected officials, policymakers, community leaders, board members (e.g., Governing and BEST Friends) and other stakeholders,
  • Facilitate volunteer engagements, employee engagement activities, partner recognition events, and school visits.
  • Serve as the primary internal coordinator for site visit logistics, ensuring a positive experience for all guests.
  • Partner with the Marketing & Communications department to gather content from sites to support organizational storytelling.
  • Screen organizations interested in partnering with LA's BEST to determine alignment with the organization's mission, vision, values, and programming.
  • Coordinate family engagement activities and events that strengthen relationships between families and the LA's BEST program.
  • Work collaboratively with Operations and school sites to support implementation of family engagement initiatives.
  • Assist in developing family engagement resources and activities that promote student success and family participation.
  • Coordinate logistics for family workshops, informational meetings, celebrations, and community engagement opportunities.
  • Collect participation data and feedback to evaluate the effectiveness of family engagement efforts.
  • Develop and implement strategies for volunteer recruitment, scheduling, training, recognition, and retention.
  • Coordinate volunteer activities, including corporate volunteer events, employee engagement opportunities, and community service projects.
  • Maintain accurate records of volunteer participation and volunteer hours.
  • Serve as the primary point of contact for volunteers, providing support and resources throughout their engagement.
  • Collaborate with internal staff to identify volunteer opportunities and ensure appropriate placement.
  • Evaluate volunteer engagement activities and recommend improvements.
  • Lead planning and coordination of volunteer appreciation events.
  • Create and implement systems that strengthen collaboration between the Nonprofit Office and the Central Operations LAUSD office.
  • Manage engagement with LA's BEST alumni, identifying opportunities for alumni involvement as advocates, volunteers, and supporters.
  • Collect engagement data and monitor participation metrics to evaluate the effectiveness of engagement activities.
  • Support planning and execution of site-based events, fundraising events, cultivation events, family engagement activities, and organizational special events.
  • Support the Development department with external events where LA’s BEST has the opportunity to present about program enrollment and volunteer opportunities, as needed.
  • Maintain a calendar of engagement activities, volunteer opportunities, family engagement events, and programmatic events to support the Development, Public Partnerships, Marketing & Communications, and Programmatic teams.
  • Participate in special projects related to organizational partnerships as assigned.

Benefits

  • employer-paid medical, dental, & vision insurance for employees
  • life insurance
  • short-term and long-term disability coverage
  • 401(k) retirement plan with an employer match after six months of continuous employment
  • paid time off
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